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Sales Technology and Analytics Manager

Sales Technology and Analytics Manager

OEC GroupQueens, NY
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OEC Group offers hybrid work, competitive salary, a full benefits package, opportunities for professional growth and so much more!

As the Sales Technology and Analytics Manager , your role will involve overseeing the implementation, maintenance, and optimization of the IT Sales and Marketing, Data and Business Analytic and B2B portal services. You will be managing a team of IT professionals and third-party consultants to ensure the system meets business requirements and to provide seamless service delivery. You will be instrumental in optimizing business processes and improving operational efficiency.

What we’re looking for…

  • 10+ years of experience in IT / 5+ years of people management experience
  • CRM, Rate & Quotation Management Systems (Design, Build, and Run)
  • BI Dashboard design and development (PowerBI, Tableau, Qlik)
  • Business Portal / Website project / enhancement delivery experience
  • Conversational Mandarin fluency is a plus

What you will do :

  • Business Engagement Manage stakeholders to understand new needs and review existing service fit-for-purpose
  • Solution Integration Design Define service roadmap aligning to business and foundation needsCollaborate within IT globally to align roadmap directions, standards and policies
  • Project / Program management Lead projects from inception to completion, including planning, execution, monitoring and closing / training-to-runManage portfolio of projects align to service roadmapCoach team project managers to increase competency and autonomy
  • Team Leadership Manage and mentor a team of IT professionals and suppliers / consultants, providing guidance and support to ensure high performance and professional growth
  • Service Operation & Continuous Improvement Oversee changes, enhancements, incidents resolution, and service requests to be delivered on expected service levelManage performance of external vendors and service providersDrive knowledge management and capability delegation (Shift-left / Service Service)Manage IT asset lifecycle and visibilityControl IT policies and procedures, including data security and regulatory compliance Proactively identify and act on opportunities for process improvement, system optimization, and automation, to increase efficiency and effectivenessStay up to date with emerging IT trends, technologies, and industry best practices

    • Who you are :

  • You lead by motivating and empowering your team, fostering collaboration and an achievement driven culture
  • You thrive in the role of the change catalyst, serving at the forefront of IT business interface and ensuring business value creation from conceptualization to delivery
  • You are excited by complex business problems and enjoy the process of bridging and integrating intricate solutions together
  • You communicate succinctly and effectively with all levels of the organization, including with technical and non-technical stakeholders

    • Work schedule :

    New York Office : 9 am-6 pm EST (Hybrid)

    Work Experience & Education :

  • Background Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, or a related field10+ years of experience in IT, of which 5+ years in people management roleExperience in Logistic / Freight Forwarding industry is a plus
  • General CompetenciesIT Project / Program Management (Practical experiences of SCRUM / PMP applications)IT Service Management (ITIL foundation mandatory; Advanced level is a plus)Process Improvement techniques (Process mapping, Kaizen / Rapid Improvement Blitz, Visual Management is a plus)
  • Technical Domain CompetenciesExceptional experiences and demonstratable skills inCRM (SugarCRM, Salesforce, etc.), Rate & Quotation Management Systems (design, build and run)BI Dashboard design and development (PowerBI, Tableau, Qlik)Business Portal / Website project / enhancement deliveryPractical working knowledge of : Data warehouseEDI / APIERP, TMS (Cargowise)

    • Salary Range :

    $150,000-$170,000 annually based on education and experience level

    Perks & Benefits of OEC Group

    After successfully completing and passing a standard 90-day introductory period the employee is provided with the following benefits package. This includes :

  • Health Insurance Coverage (Medical Vision and Dental)
  • Life and Accidental Insurance Coverage
  • Vacation / Personal / Floating Days
  • Biannual Performance Review with opportunities for mid-year salary adjustment and year-end bonus (contingent upon company financials and on-the job performances)
  • 401K Retirement Plan with up to 3% company match

    • About OEC Group

    Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as, door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including : ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance and more.

    Company Culture

    OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team building activities!

    OEC Group is an Equal Opportunity Employer.

    #LI-Hybrid

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