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IT Support Specialist- 47652
IT Support Specialist- 47652Uniquelyurbandale • Cedar Rapids, IA, US
IT Support Specialist- 47652

IT Support Specialist- 47652

Uniquelyurbandale • Cedar Rapids, IA, US
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Overview

Our client is seeking a high-energy IT Support Specialist in the Cedar Rapids / Iowa City Corridor. This is more than just a tech role — it's an opportunity to be part of a mission-driven organization making meaningful impacts across the area. They specialize in providing tailored IT solutions for small to mid-sized businesses, empowering clients to focus on growth while leaving the tech challenges to a client-centered, prideful team. You'll be joining a tightly-knit, growth-oriented group that values collaboration, innovation, and community impact. Apply today to be considered for this exciting opportunity!

  • On-Site

What you will do

  • Assist clients confidently in understanding their requests
  • Troubleshoot, diagnose, and resolve issues related to technology devices
  • Provide proactive and reactive support for client needs, including

    • Networks

  • Desktops
  • Laptops
  • Applications
  • Phones
  • Tablets
  • Email
  • Document tasks in detail
  • Demonstrate advanced knowledge of Windows operating systems
  • Apply intermediate knowledge of networking and Windows domain environments
  • Communicate clearly and effectively with clients and team members

    • What you will need to be successful

  • Proven ability to engage with a wide range of customers across industries, company sizes, and organizational cultures
  • Strong team player with experience in close-knit environments where mutual support and collaboration are key
  • Comfortable working independently and trusted to take initiative and manage tasks with minimal supervision
  • Skilled in interacting with individuals at all organizational levels—from frontline staff to senior executives
  • Experience contributing to and thriving within a dynamic, expanding team
  • Adept at juggling multiple responsibilities and managing competing priorities effectively
  • Detail-oriented with a consistent focus on accuracy and thoroughness
  • Open to guidance and eager to grow professionally through mentorship and peer learning

    • Additional Postings available from Palmer Group

    J-18808-Ljbffr

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    It Support Specialist • Cedar Rapids, IA, US

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