Event Set-Up Supervisor | Full-Time | Miami Beach Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Event Set-Up Supervisor is responsible for overseeing the preparation, installation, and breakdown of all furniture and equipment required for event spaces at the MBCC. This includes meeting rooms, ballrooms, exhibit halls, pre-function areas, and exterior spaces. Under the direction of the Housekeeping Manager & Event Managers, this hands-on leadership role ensures that room sets meet client specifications, safety standards, and visual presentation expectations consistent with both convention center and hotel-style operations.

This role will pay an hourly rate of $21.15.

Benefits for Full-Time roles : Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until October 31, 2025.

About the Venue

The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings. The new 800-room, connected Grand Hyatt Miami Beach, is under development and slated to open in late 2027.

A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC's immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Supervise, train, and direct full-time, part-time, and temporary labor for the setup and breakdown of all event spaces.
• Review and interpret Banquet Event Orders (BEOs), event resumes, layouts, and diagrams to ensure room sets meet all client specifications and service expectations.
• Conduct pre-shift team huddles and daily briefings to align on event timelines, safety protocols, and shift objectives.
• Ensure all setups include appropriate tables, linens, skirting, chairs, staging, podiums, pipe and drape, AV tables, signage, risers, and specialty equipment.
• Conduct pre-event inspections to confirm accuracy, cleanliness, and readiness of each space ensuring high standards of visual presentation and uniformity.
• Adjust room sets promptly in response to evolving client needs or last-minute requests, maintaining a professional and accommodating demeanor.
• Lead or support turnovers of rooms between functions with a focus on efficiency and timeliness.
• Coordinate multiple event turnovers throughout the day, especially in high-volume meeting space environments.
• Serve as the primary on-shift point of contact for the set-up team, collaborating with Event Managers, Banquets, and AV teams to troubleshoot and resolve setup-related issues.
• Maintain clean, safe, and organized back-of-house and equipment storage areas.
• Track event-related inventory (tables, chairs, linens, risers, staging, signage) and report damages, shortages, or replacements.
• Prepare and maintain billable documentation for labor, rental equipment, and event-specific requests to ensure accurate settlement.
• Use internal systems to document shift completion, inventory usage, equipment issues, and turnover times.
• Lead by example during peak periods, assisting with physical setup (including lifting, moving, and staging heavy equipment).
• Train new staff on setup standards, safe material handling, visual setup guidelines, customer service, and SOP compliance.
• Implement downtime strategies such as deep cleaning, minor equipment repairs, or refresher training sessions for team members.
• Provide recommendations to leadership on operational improvements, staffing adjustments, and capital equipment needs.
• Collaborate with the Housekeeping & Event Managers and Scheduling team to develop and adjust labor plans based on the 30-day event forecast.

SUPERVISORY RESPONSIBILITIES :

Qualifications

EDUCATION & EXPERIENCE :

SKILLS & ABILITIES :

TECHNOLOGY SKILLS :

CERTIFICATES, LICENSES, REGISTRATIONS :

PHYSICAL DEMANDS :

WORKING CONDITIONS :

WORK SCHEDULE :

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