Human Resources Manager - Employee Relations

Human Resources Manager – Employee Relations

Human Resources Manager – Employee Relations

Human Resources Manager – Employee Relations

Our retail services client in Charlotte's South End is seeking a proactive and collaborative Human Resources Manager with a strong background in employee relations to lead and support HR initiatives that foster a positive, compliant, and high-performing workplace culture. This individual must bring expertise across all functional areas of HR, with a primary focus on addressing workplace concerns, resolving conflicts, coaching leaders, and ensuring legal compliance in employee management practices.

Schedule : Monday – Friday (4 days onsite, 1 day remote)

Location : Charlotte, NC (South end area)

Key Responsibilities :

Employee Relations (Primary Focus) :

• Serve as the primary point of contact for employee relations matters, including conflict resolution, performance concerns, investigations, and disciplinary actions.
• Conduct thorough, fair, and confidential investigations related to employee complaints, misconduct, or violations of company policy.
• Advise and coach managers on employee performance management, corrective action, and terminations, ensuring legal compliance and consistency in application.
• Maintain detailed documentation related to employee relations issues, investigations, and outcomes.
• Monitor workplace climate and proactively address issues to promote a respectful, inclusive, and compliant work environment.
• Partner with legal counsel as needed on sensitive employment matters, ensuring alignment with labor laws and internal policies.
• Track trends in employee relations cases and collaborate on preventive strategies, including training and policy development.

Generalist HR Responsibilities :

HR Systems & Reporting :

Qualifications :

Category Code : JN007

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Human Resources and Administrative

Industries

Marketing Services and Retail

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EMPLOYEE EXPERIENCE AND TALENT EMPLOYEE RELATIONS SPECIALIST

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