Human Resources Generalist - Employee Relations and Leave

HR Generalist (Employee Relations And Leave)

The HR Generalist (Employee Relations and Leave) serves as a critical member of the Charlotte-Mecklenburg Police Department's Human Resources team, supporting a wide range of employee and labor relations functions. This position is responsible for conducting workplace investigations, managing the disciplinary review process, coordinating ADA accommodation requests, and responding to employee complaints and grievances. In addition, the role oversees payroll coordination for administrative leave and suspensions, ensures the department's lactation room meets compliance and cleanliness standards, and provides policy guidance and coaching to supervisors and command staff. Working collaboratively with internal stakeholders, this position also supports the development and delivery of HR training, promotes process improvements, and ensures compliance with department policies, City of Charlotte HR guidelines, and applicable employment laws. The ideal candidate brings a strong foundation in generalist-level HR practices, exceptional problem-solving skills, and the ability to navigate sensitive employee issues in a law enforcement environment with professionalism, discretion, and sound judgment.

Major Duties and Responsibilities :

• Serve as a liaison between employees, supervisors, and leadership on Employee and Labor Relations matters
• Conduct and manage workplace investigations, including allegations of harassment, discrimination, hostile work environment, misconduct, and other policy violations
• Lead investigations as a part of the professional staff disciplinary review process, partnering with leadership to ensure consistency, fairness, and compliance with applicable policies and employment laws
• Advise and coach supervisors on disciplinary actions, performance management, attendance issues, and policy interpretation
• Manage and respond to complaints, grievances, and informal concerns in a timely and professional manner
• Oversee and manage ADA and ADAAA accommodation requests, including conducting interactive processes and coordinating documentation
• Monitor and maintain the department's lactation room locations to ensure compliance with legal requirements and cleanliness standards
• Coordinate with payroll and HRIS teams to ensure accurate leave and payroll processing for employees on administrative leave or suspension
• Develop and deliver training to supervisors and managers on HR policies, employee relations best practices, conflict resolution, and leadership responsibilities
• Collect, analyze, and interpret HR data to identify trends, recommend improvements, and create standard and ad-hoc reports for leadership
• Collaborate with HR leadership on cross-functional projects and department-wide initiatives
• Ensure compliance with federal, state, and local employment laws, as well as City of Charlotte and CMPD policies
• Maintain confidentiality and professionalism when handling sensitive personnel matters
• This position may also be assigned supervisory responsibilities based on operational needs and organizational structure
• Perform other duties as assigned

Minimum Qualifications :

Knowledge, Skills, and Abilities :

ADA and Other Requirements :

Physical Requirements :

Sensory Requirements :

Working Conditions :

Conditions Of Employment

The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to : reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and / or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

How To Apply

Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9 : 30 a.m. to 3 : 30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us. The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

Benefits

The City of Charlotte provides a comprehensive benefits package to eligible employees. Click here to learn more about the City of Charlotte's benefits. The City of Charlotte is a drug and alcohol-free workplace.