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Senior HR Generalist

Senior HR Generalist

Libra SolutionsHuntersville, NC, US
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When life gets hard, we make it easier! Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their industries! Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases. Our mission is to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers.  We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. We also are the leading inheritance funding provider through Probate Advance, helping heirs access their inheritance immediately, without the lengthy process of probate.

Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers.

The Senior HR Generalist plays a key role in supporting the delivery of high-quality HR services across the employee lifecycle, with a focus on employee relations, employee experience, and enabling a performance-based culture. This role works closely with employees and leaders to ensure HR programs are executed consistently and in alignment with business needs.

As a trusted partner to the business, the Senior HR Generalist helps shape team effectiveness by driving performance conversations, supporting workforce planning, and reinforcing accountability. This individual takes ownership of local HR execution, anticipating needs, identifying opportunities for improvement and ensuring alignment with company values. The Senior HR Generalist also provides leadership and oversight to an Office Coordinator, ensuring office operations run smoothly and reflect a positive employee experience.

  • Partner with leaders to understand business needs and support team effectiveness; guide coaching conversations and support performance-based outcomes across the employee lifecycle; from onboarding and engagement to development, compensation, and offboarding.
  • Enhance employee experience by simplifying HR processes and enabling intuitive, self-service access to HR resources, making support more accessible and consistent.
  • Interpret and act on people data (e.g., engagement survey results, turnover trends, performance metrics) to identify opportunities, measure effectiveness, and drive meaningful change.
  • Evaluate and refine HR policies, tools, and communications to promote clarity and ensure consistent execution across compensation, performance, and development programs.
  • Serve as a primary point of contact for employees and leaders, providing guidance and support across HR programs and practices.
  • Collaborate with internal HR partners to ensure alignment and continuity across broader HR initiatives and service delivery, including compensation cycles, engagement surveys, and talent reviews.
  • Analyze case trends, recurring issues, and process gaps to inform recommendations and drive continuous improvement using data insights to inform decisions and measure impact.
  • Partner with key stakeholders to resolve complex employee issues and improve service delivery workflows.
  • Build and maintain employee-facing resources, including knowledge bases and process documentation.
  • Ensure data integrity and compliance with internal controls, employment laws, and confidentiality standards.
  • Handle sensitive employee data and interactions with the utmost confidentiality and professionalism.
  • Develop, implement, and cultivate positive employee experiences through the organization of events, communications, and recognition programs.
  • Provide oversight and direction to an Office Coordinator, ensuring office operations contribute to a professional working environment.

Requirements

  • 4+ years of progressive HR experience; Bachelor’s Degree preferred.
  • Strong working knowledge of employee relations, performance management, and HR program execution.
  • Proven ability to work independently while building strong partnerships across teams and functions.
  • Demonstrated sound judgment, discretion, and professionalism in supporting employees and leaders.
  • Highly detail-oriented with excellent communication and strong organizational and analytical skills.
  • Proactive and resourceful, with the ability to anticipate needs, solve problems, and drive process improvements.
  • Comfortable leveraging data and tools to inform decisions, streamline processes, and improve service delivery.
  • Experience overseeing office operations or administrative team members preferred.
  • Experience with HRIS platforms (ADP preferred).
  • Proficient in Microsoft Office Suite.
  • Working knowledge of state and federal employment and labor law.
  • Benefits

    Libra Solutions offers competitive compensation (salary and bonus), medical, dental, vision, and life insurance, flexible spending account, 401k with company match, and paid time off.

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    Senior Hr Generalist • Huntersville, NC, US

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