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Floor Manager
Floor ManagerCatch Air • Paramus, NJ, US
Floor Manager

Floor Manager

Catch Air • Paramus, NJ, US
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This range is provided by Catch Air. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00 / hr - $17.00 / hr

Job Description

About us

Catch Air is the premier Children's Indoor Playground! We pride ourselves on providing the most lively, exciting, and cutting-edge children's entertainment experience!

Requirements

  • Leadership, drive, and enthusiasm!
  • Strong written and verbal communication skills!
  • Ability to work independently and as a team!
  • Organizational Skill : The ability to multitask and complete several projects at one time
  • Ability to work weekends / holidays

Job Responsibilities

  • Deliver an unparalleled guest experience in an ideal environment for celebrating children's birthday parties.
  • Assist General Manager in matters concerning safety and security in all areas : front door, play area, play castle, private event rooms, and restrooms.
  • Assist Guests with all requests and answer questions as needed.
  • Greet guests with a positive attitude and enthusiasm while performing multiple job functions. Smile and greet guests upon entering.
  • Keep all coordinators promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action.
  • Provide timely and accurate service while managing party times and communicate information as needed to guests, coordinators, and managers.
  • Competently diffuse difficult Guest situations while protecting the integrity and safety of our staff, building, and house policies.
  • Assist in the cleanliness and organization of the rental equipment.
  • Bring attention to the General Manager of problem areas with other managers and party coordinators.
  • Ensure that all children and adults adhere to house policies as outlined and informs management of any issues
  • Assist with the setup and breakdown of special events functions as directed by management.
  • Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity, and efficiency / effectiveness.

    • Education, Experience, And Skills Required

  • Strong work-ethic.
  • High School or equivalent.
  • Must be available to work on weekends and holidays.
  • Children experience preferred, but not required.
  • The employee needs to be able to communicate effectively with multiple guests while generating enthusiasm.
  • Strong math and verbal skills are needed.
  • Is dressed following dress guidelines, looking neat, clean, and professional at all times.
  • Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
  • Must demonstrate an ability to clearly verbalize guest's needs to other team members.
  • Must be skilled at calmly responding to dissatisfied guests and calling issues to the manager's attention.

    • Job Type : Part-time

    Shift

  • 8 hour shift
  • Day shift
  • Weekends

    • Seniority level

    Seniority level

    Entry level

    Employment type

    Employment type

    Part-time

    Job function

    Job function

    Sales and Business Development

    Industries

    Entertainment Providers

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