Administrative Consultant

A company is looking for a Good Hands Repair Network Administrative Consultant, remote (CST / EST).

Key Responsibilities

Serve as the primary contact for customers, providing updates on repair status and addressing inquiries

Collaborate with repair shops to ensure quality work and negotiate pricing for parts and services

Assist leadership in enhancing repair efficiency and managing costs while ensuring a positive customer experience

Required Qualifications, Training, and Education

Auto technical repair knowledge in a collision repair setting

Familiarity with repair methodology and processes

Experience with auto estimating programs, such as CCC One

Strong background in auto damage analysis (12 months preferred)

Prior experience writing estimates for insurance preferred shops