Community Healing Specialist (C.R.I.S.E.S.)

Job Description

Job Description

DATE :                                         March 03, 2025

POSITION :                                  Community Healing Specialist (C.R.I.S.E.S.)

RESPONSIBLE TO :                  Program Manager , Housing & Community Services Department

COMMITMENT (HOURS) :     Part- and Full-Time positions available, 20-40 hours per week; some                                                                   evening and weekend hours may be scheduled and / or required as needed

STATUS :                                    Regular, Non-Exempt (3 months Orientation Period)

Family Bridges Inc.’s Housing and Community Services is dedicated to restoring hope and inspiring change through the cultivation of transformative relationships. Our goal is to create a positive impact by fostering connections that empower individuals and communities to thrive.

JOB SUMMARY : The Community Healing Specialist (CHS) is part of our Community Mediator Street team and focuses on conducting proactive outreach, building community relationships, and providing crisis interventions. They de-escalate non-violent situations and facilitate client integration by connecting individuals with essential community resources, fostering well-being and stability for clients and the community.

MAJOR DUTIES and RESPONSIBILITIES :

• Initiate proactive outreach with community members, including houseless and formerly incarcerated populations, by walking assigned routes.
• Identify crises or areas requiring early intervention.
• Build relationships with community members to foster trust and engagement.
• Provide immediate crisis intervention in non-violent situations to ensure safety and de-escalate conflicts.
• Conduct regular check-ins with clients to assess ongoing needs and adjust support plans.
• Connect clients to essential resources (e.g., food banks, shelters, medical facilities) and accompany them as needed to ensure access.
• Stay updated on community resources to provide timely and relevant referrals.
• Distribute educational materials on trauma, conflict resolution, or resource navigation to empower community members.
• Maintain detailed records of client interactions, referrals, and progress using organizational software.
• Report systemic gaps in resources to supervisors to drive program improvements.
• Participate in team meetings and training to enhance skills and contribute to program improvement.
• Perform other duties as assigned by supervisors.

REQUIRED QUALIFICATIONS and JOB EXPECTATIONS :

PREFERRED / DESIRED QUALIFICATIONS :

ADA ACCOMADATIONS :

SALARY : The target hourly rate for this job is $25.00 to $28.00 per hour with benefits. The specific compensation for this role will be determined based on the education, experience, and skill set of the individual selected for this position.

TO APPLY :

Submit cover letter AND resume to Human Resources , Family Bridges, Inc., 168-11th Street, Oakland, CA 94607 | E-mail : HR@FamilyBridges.org

Family Bridges, Inc. is a non-profit multi-services community-based organization that has been serving the Asian American communities in the East Bay for more than 55 years. Family Bridges, Inc. is an equal opportunity employer regardless of race, color, religion, sex, national origin, marital status, sexual orientation, age, or disability.

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