Front of House Manager - Violi, Oak Brook, IL

Job Description

Job Description

Violi is seeking a Restaurant Manager who will be responsible for day-to-day operations of all (FOH) front of house team members at one of our venues. The Restaurant Manager will assist the General Manager in driving sales, managing costs, and delivering an exceptional guest experience. The ideal candidate will have at least 3 years of management experience in a full-service, high-volume restaurant, creative ideas to drive sales and repeat business, and the capability to recruit, train, and develop high-performing team members.

General Functions + Responsibilities

• Meet restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements.
• Support restaurant goals in all areas of operations to achieve the desired volume growth and optimum profit; Drive sales and repeat business by building rapport and establishing relationships with guests; Control costs by monitoring expenditures, identifying variances, and minimizing waste.
• Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience; Maintain guest service by helping wait staff with table preparation and food delivery.
• Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
• Accomplish restaurant human resource objectives by selecting, orienting, training, coaching, counseling, and disciplining employees; Clearly communicate job expectations and developmental feedback; Adhere to and enforce policies and procedures; Ensure that all paperwork and documentation is completed accurately and on a timely basis.
• Monitor, address and document individual hourly employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including

employment termination.

Experience and Education Requirements

Perks + Benefits

Dineamic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.