Talent.com
Sr. Enablement Program Manager, Content

Sr. Enablement Program Manager, Content

RipplingSan Francisco, California, United States, 94104
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investorsincluding Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrockand was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.

About the role

We are looking for a highly strategic and technically-minded Senior Program Manager, Content to serve as the chief content architect for the Revenue Enablement team.

This role is the single owner for the governance, organization, and scalability of all Sales Enablement content across our Content Management Systems (CMS), primarily Highspot and Confluence, as well as our internal Google Drive repository. You will be responsible for defining the future state of our content architecture, ensuring our global revenue teams have the most current, effective, and easily discoverable resources at the exact moment of need.

This role is ideal for a content builder who is passionate about leveraging Generative AI and Large Language Models (LLMs) to drive efficiency, improve content quality (especially in slide design and video creation), and continuously optimize the performance of our enablement materials. You will bridge content creation, system administration, and enablement strategy to dramatically accelerate sales effectiveness across all roles.

What you will do

1. Content Development

  • Architect Content Creation : Own the design and development of all scalable enablement resources, including global template decks, foundational training materials, and design standards, with a focus on usability and fast consumption.
  • Drive AI-Powered Quality : Leverage GenAI models and tools to increase the quality and velocity of content creation, specifically utilizing LLMs for script generation and advanced tools for professional slide and video production.
  • Content Governance : Define, enforce, and maintain the content architecture, metadata standards, and governance rules for all Enablement repositories, including Highspot, Confluence, and Google Drive.

2. Stakeholder Management

  • Cross-Functional Content Alignment : Work closely with Product Marketing, Product teams, and Revenue Leadership to ensure that all sales-facing content is accurate, consistent, and adheres to the latest product positioning and enablement requirements.
  • Enablement Partnership : Collaborate with Enablement Program Managers to support the build of scalable and segment-specific playbooks, ensuring seamless cross-functional delivery and content that is mapped directly to strategic priorities.
  • 3. Project Management

  • Content Audits & Roadmap : Design and run continuous content audit cycles across all CMS and Drive instances to eliminate redundancy, archive outdated materials, and own the roadmap for content lifecycle management improvements.
  • System Optimization Projects : Drive initiatives focused on improving content accessibility and usage within Highspot and Confluence, serving as the functional content SME during any platform configuration or integration projects.
  • 4. Presentation & Communication

  • Execute Revenue Communications : Own the end-to-end strategy, design, and delivery of the weekly Revenue Newsletter, ensuring communications are visually compelling, timely, and strategically positioned to maximize seller engagement.
  • Training Material Polish : Ensure all training and certification materials designed by the team adhere to a high standard of design excellence, clarity, and Rippling brand identity.
  • 5. Data & Analytics

  • Content Performance Optimization : Analyze usage and search data (from Highspot and other systems) to identify content gaps, redundancy, and underperforming assets, using these insights to drive content rationalization decisions.
  • LLM Optimization : Strategically optimize content structure and annotation to effectively feed internal LLMs and generative search experiences, directly improving content performance and search relevance for sellers in our platforms.
  • 6. Domain Expertise

  • Product Content Mastery : Partner with Product Marketing to ensure product content for sales onboarding is up-to-date, role-specific, and drives the required level of product understanding across the revenue organization.
  • Industry Trend Integration : Maintain a comprehensive understanding of sales processes, content management trends, and emerging technologies (like LLMs) to continuously improve our content strategy and delivery mechanisms.
  • 7. Execution & Delivery

  • Operational Excellence : Maintain the highest standard of delivery by consistently implementing streamlined processes, strong organization, and clear documentation, ensuring quick turnaround on urgent content needs.
  • Compliance & Single Source of Truth : Ensure rigorous enforcement of governance rules and content standards to maintain a single source of truth and ensure 100% compliance across all enablement materials.
  • Qualifications

  • 5+ years of experience in Sales Enablement, Content Strategy, Technical Content Management, or Program Management, specifically supporting revenue organizations.
  • Proven ability to manage and govern a high volume of content within enterprise Content Management Systems (CMS) like Highspot and Confluence
  • Strong hands-on experience leveraging GenAI tools, LLMs (ChatGPT, Gemini), or video / design software to create, curate, or optimize sales-facing content at scale.
  • Exceptional eye for design and content polish, with a demonstrated ability to create visually compelling and usable training and sales materials.
  • Ability to thrive in very fast-paced environments, effectively managing shifting priorities and handling multiple tasks without becoming easily overwhelmed.
  • Exceptional program management skills with experience owning complex, cross-functional initiatives.
  • Ability to analyze data to inform content decisions and optimize asset performance.
  • Exceptional communication, presentation, and organizational skills.
  • Self-starter with a bias towards action.
  • Strong operational excellence skills – understands how to organize chaos, streamline processes, and create efficient workflows.
  • Ensure all content adheres to our company's guidelines, standards, and brand identity.
  • Additional Information

    Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

    Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

    This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here .

    A variety of factors are considered when determining someone's compensation–including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

    The pay range for this role is :

    105,000 - 183,750 USD per year(US Tier 1)

    94,500 - 165,375 USD per year(US Tier 2)

    89,250 - 156,188 USD per year(US Tier 3)

    PIae2f809e5bbc-30511-38790651

    serp_jobs.job_alerts.create_a_job

    Sr Program Manager • San Francisco, California, United States, 94104

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Sr. Product Manager

    Sr. Product Manager

    OpenGovSan Francisco, CA, United States
    serp_jobs.job_card.full_time
    OpenGov is the leader in AI and ERP solutions for local and state governments in the U.More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Enablement Manager, Product

    Enablement Manager, Product

    EverlawOakland, CA, US
    serp_jobs.job_card.full_time
    We are looking for an Enablement Manager to join our Product team.This role sits at the intersection of product development, design, and operations, ensuring our R&D organization is aligned, skille...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Sr. Product Manager

    Sr. Product Manager

    Uniphore Technologies Inc.Palo Alto, CA, United States
    serp_jobs.job_card.full_time
    Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise.The company drives business outcomes, across multiple industry verticals, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sr. Product Manager Engagement & Retention Acrobat Mobile

    Sr. Product Manager Engagement & Retention Acrobat Mobile

    AdobeSan Jose, CA, US
    serp_jobs.job_card.full_time
    Changing the world through digital experiences is what Adobe's all about.We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Technical Program Manager

    Sr. Technical Program Manager

    PinterestSan Francisco, CA, United States
    serp_jobs.job_card.full_time
    Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to br...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Enablement Program Manager

    Sales Enablement Program Manager

    VirtualVocationsConcord, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Enablement Program Manager - Onboarding.Key Responsibilities Drive strategic partnerships with enablement and sales leadership to enhance Sales Onboarding and Ram...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Sr. Client Product Manager

    Sr. Client Product Manager

    AivresMilpitas, CA, US
    serp_jobs.job_card.full_time
    Aivres is a leading global data center and cloud computing solutions provider committed to delivering innovative technologies that propel the world’s leading industries to new frontiers.We de...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Sr. Product Manager - IntegrationsSan Francisco Bay Area, CA

    Sr. Product Manager - IntegrationsSan Francisco Bay Area, CA

    VezaSan Francisco, CA, US
    serp_jobs.job_card.full_time
    Product Manager - Integrations.Product Manager - Integrations who will play a pivotal role in one of the most important areas for the company and shape how we work with a variety of enterprise soft...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Engineering Program Manager, Wallet and Payments

    Sr. Engineering Program Manager, Wallet and Payments

    AppleCupertino, CA, US
    serp_jobs.job_card.full_time
    Engineering Program Manager, Wallet and Payments.Imagine what you could do here! At Apple, excellent ideas have a way of becoming great products, services, and customer experiences.Bring passion an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Sr. Product Manager

    Sr. Product Manager

    AdobeSan Jose, CA, US
    serp_jobs.job_card.full_time
    Our Company Changing the world through digital experiences is what Adobe's all about.We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional dig...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Product Manager

    Sr. Product Manager

    Weave GridSan Francisco, CA, United States
    serp_jobs.job_card.full_time
    The future of transportation is electric, and our software solves the most critical emerging grid integration challenges to ensure that the impending energy transition is clean, equitable, and resi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sr. Program Manager

    Sr. Program Manager

    SupermicroSan Jose, CA, United States
    serp_jobs.job_card.full_time
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sr. Product Manager

    Sr. Product Manager

    Blackhawk NetworkPleasanton, CA, US
    serp_jobs.job_card.full_time
    Today, through BHN's single global platform, businesses of all kinds can tap into the world's largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motiv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Technical Program Manager

    Sr. Technical Program Manager

    SupermicroSan Jose, CA, United States
    serp_jobs.job_card.full_time
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Enablement Program Manager

    Enablement Program Manager

    Cynet SystemsSan Francisco, CA, US
    serp_jobs.job_card.full_time
    Responsibilities : Work with leadership to develop, execute, optimize and assess enablement programs for the Community Growth & Engagement teams, and the hosts we support globally.Develop and delive...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Revenue Enablement Program Manager (Revenue Orchestration)

    Sr. Revenue Enablement Program Manager (Revenue Orchestration)

    WebflowSan Francisco, CA, US
    serp_jobs.job_card.full_time +2
    Revenue Enablement Program Manager (Revenue Orchestration).At Webflow, our mission is to bring development superpowers to everyone. As the pioneer of the Website Experience Platform (WXP), we're red...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr Strategic Program Manager

    Sr Strategic Program Manager

    AdobeSan Francisco, CA, US
    serp_jobs.job_card.full_time
    Our company is changing the world through digital experiences.Adobe gives everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Product Manager, Content Safety

    Sr. Product Manager, Content Safety

    PinterestSan Francisco, CA, United States
    serp_jobs.job_card.full_time
    Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to br...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days