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Sr. Employee Relations Consultant
Sr. Employee Relations ConsultantNorth Carolina State University • Raleigh, NC, US
Sr. Employee Relations Consultant

Sr. Employee Relations Consultant

North Carolina State University • Raleigh, NC, US
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Posting Information

Position

Sr. Employee Relations Consultant

Location

Raleigh, NC

Department

HR Employee Relations

Working Title

Sr. Employee Relations Consultant

Anticipated Hiring Range

$75,000 - $86,000

Work Schedule

Monday-Friday, 8 : 00am - 5 : 00pm with additional days & hours as needed. Flex work opportunities exist, however this is primarily an on-site position at NC State

Job Location

Raleigh, NC

Posting Date to be updated in system; open until filled as indicated in original text.

About the Department

The Department of Employee Relations, a unit within the Division of University Human Resources (UHR) at NC State University, provides leadership, programs, and confidential consultation to administrators, managers, faculty, and staff in support of a positive and productive workplace. Employee Relations is committed to delivering high-quality, responsive solutions to address issues related to employment, organizational effectiveness, and the overall university work environment. Employee Relations works in close partnership with campus stakeholders to address faculty and staff relations matters. Key partners include the Office of General Counsel, Faculty and Staff Ombuds Office, Office for Equal Opportunity, Risk Management, Environmental Health and Public Safety (including University Police), as well as governance groups such as the Faculty Senate and Staff Senate. Programs and services offered by Employee Relations include, but are not limited to : Administration of the University\'s Employee Assistance Program (for employees and their families); Oversight of the Dispute Resolution and Staff Grievance Procedures; Guidance on human resources policy development; Administration of the performance management program for SHRA and EHRA employees; Coordination of the Unemployment Insurance reporting and appeals process; Management of the Mediation and Exit Interview programs; Support for university and UNC System Office Employee Engagement initiatives. Facilities Human Resources (HR) serves as the first point of contact for Facilities Division employees for all HR needs, including : Timekeeping, payroll, and leave administration; Hiring, classification, and compensation; Training coordination and performance management. With a focus on the unique needs of the Facilities Division, Facilities HR provides relevant, effective, and streamlined services aligned with the Division\'s goals, objectives, and values.

Essential Job Duties

The Employee Relations Consultant position is a 60 / 40 split between the NC State Facilities Division and the Office of University Human Resources (UHR). The position reports directly to the Director of Employee Relations and has a dotted-line reporting relationship to the Director of Facilities HR.

This role provides advanced, strategic consultation to staff, faculty, postdoctoral scholars, and administrators to foster an engaged and productive work environment, resolve workplace challenges, and mitigate risks before they escalate into grievances, external complaints, or legal action. The Consultant ensures compliance with federal, state, UNC System, and university employment laws, policies, and regulations, while supporting organizational effectiveness and positive workplace culture.

University Human Resources Responsibilities

  • Provide high-level consultation to campus stakeholders on workplace concerns, including employee performance, conduct, and organizational issues.
  • Advise managers and units on performance concerns and recommend defensible corrective and disciplinary actions or sanctions.
  • Mitigate institutional risk of non-compliance by ensuring adherence to employment laws, OSHR guidelines, and university policies.
  • Lead or support programmatic responsibilities such as :

Performance management

  • Employee engagement initiatives
  • Grievance, appeal, and mediation programs
  • Corrective action processes
  • Training and education on employee relations (ER) issues and just-in-time remediation
  • Manage complex and sensitive personnel issues by identifying root causes, analyzing problem areas, and recommending strategies for resolution.
  • Investigate workplace incidents and concerns, collaborating with relevant partners and advising client groups.
  • Provide expertise in grievance and disciplinary matters, including :
  • Counseling employees and management on procedures

  • Assisting employees with grievance filings
  • Facilitating mediation or appeals processes
  • Training managers and employees through workshops or one-on-one consultation
  • Serve as a subject matter expert on employee relations policy, timelines, and compliance requirements.
  • Facilities Division Responsibilities

  • Partner with the Director of Facilities HR to develop, implement, and maintain initiatives that promote a positive organizational culture across Facilities\' diverse departments (Building Maintenance & Operations, Business Operations, Design & Construction, Campus Planning & Strategic Investment).
  • Lead or co-lead climate checks and other large-scale inquiries to address identified culture or performance issues.
  • Provide direct, on-site support to Facilities leadership, managers, and employees on complex employee relations cases.
  • Triage high-level issues in collaboration with the Director of Facilities HR and the Director of Employee Relations.
  • Support engagement work within the division, including designing and managing programs to strengthen organizational culture.
  • Manage the Facilities Division exit interview process, prepare summary reports, and recommend strategies for improvement.
  • Assist with organizational studies, including position and structural reviews, in collaboration with division leadership.
  • Proactively assess the work environment, identify organizational challenges, and recommend solutions to drive cultural change and continuous improvement.
  • Represent Facilities HR as needed on committees, project teams, or in the absence of the Director of Facilities HR.
  • Other Responsibilities

    This position requires independent judgment, discretion, and the ability to manage highly sensitive and complex personnel matters. The Consultant plays a critical role in shaping a positive workplace culture, ensuring compliance, and supporting both UHR and the Facilities Division in advancing their organizational goals.

    Qualifications

    Minimum Education and Experience

    Graduation from a four-year college or university and at least 4 years of progressively responsible experience analyzing, interpreting, applying, communicating and promoting HR best practices in the context of organizational goals and objectives; or an equivalent combination of training and experience. Degrees must be from appropriately accredited institutions.

    Other Required Qualifications

  • Demonstrated ability to effectively interpret, apply and communicate federal, state, and institutional regulations, policies, and procedures to a wide-ranging constituency at all levels of the University.
  • Experience in managing complex and sensitive employee relations issues and conducting workplace investigations.
  • Thorough understanding of, and demonstrated ability to effectively communicate, legal implications of actions taken and the impact of those actions on the University\'s interests.
  • Demonstrated expertise in employee relations and a proven track record of successful results.
  • Exceptionally strong leadership and engagement skills, as well as a highly collaborative leadership style.
  • Ability to provide appropriate and effective advice and coaching to employees and managers as needed.
  • Strong interpersonal, critical thinking, analytical and organizational skills, given the varied programmatic responsibilities included in the position.
  • Considerable diplomacy and ability to maintain confidentiality.
  • Highly proficient written verbal and non verbal communication skills.
  • Demonstrable excellent judgment in effectively assessing and resolving complex and sensitive workplace situations and in advising senior leadership.
  • Strong conflict resolution, mediation and facilitation skills.
  • Ability to work independently and as part of a team.
  • Ability to effectively develop and lead projects, programs and / or teams.
  • Ability to develop, implement, and conduct training and educational programs.
  • Proficient with Google G Suite and Microsoft Office Suite or related software.
  • Preferred Qualifications

  • 5+ years with a focus in Employee Relations with experience in conducting investigations of workplace concerns. Previous experience as a HR Generalist. Experience working in higher education or state / local government preferred but not necessary. Knowledge of ER case management tools and use of metrics.
  • Other Information

    Required License(s) or Certification(s)

    N / A

    Valid NC Driver\'s License required

    No

    Commercial Driver\'s License required

    No

    Recruitment Dates and Special Instructions

    Job Open Date : 09 / 25 / 2025

    Anticipated Close Date : Open Until Filled

    Special Instructions to Applicants : Please include a resume, cover letter and contact information for at least three professional references.

    Position Details

    Position Number

    00110775

    Position Type

    Exempt Professional Staff

    Full Time Equivalent (FTE)

    1.0

    Appointment

    12 Month Recurring

    Mandatory Designation - Adverse Weather

    Non Mandatory - Adverse Weather

    Mandatory Designation - Emergency Events

    Non Mandatory - Emergency Event

    Department ID

    480701 - HR Employee Relations

    EEO and Contact

    NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. For questions about the application process, contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

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