Employee Relations Consultant - UNC SOM Human Resources

Overview

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

This role provides investigation and resolution of employee relations issues. Counsels and advises management and employees on employee relations issues and in sensitive situations, maintaining confidentiality of information at all times. This role provides guidance and counsel to ensure fair, equitable, and consistent resolutions that balance business needs with a positive teammate experience.

Responsibilities

• Maintain a representative caseload involving a wide range of employee relations issues including complaints and issues leading to formal grievances. Assist in the development of employee relations plans and interventions. Effectively and in a timely manner investigate claims / charges, review all pertinent facts and information without expanding the scope of the investigation unnecessarily.
• Maintain cases metrics in accordance to SLAs and department protocols.
• As appropriate, advise employees and managers on application of policies and procedures to affect a timely satisfactory resolution. Utilize case management accurately to document the relevant contacts and issues. Remain knowledgeable of policies and procedures, ensuring compliance with all legal requirements, including, but not limited to EEO, ADA, PWFA, Title VII, FMLA, and FLSA.
• Counsel and advise management and teammates on employee relations issues and maintain confidentiality of information at all times. Continuously monitor and evaluate the effectiveness of employee relations plans, programs and activities, and support redesign program component(s) as necessary to achieve the organizational goals.
• Assist in conducting periodic reviews of HR policies and procedures and make recommendation for updates or changes through the Policy Advisory Committee.
• Review and coordinate Mediation / Arbitration services as applicable and participate in the coordination and evaluation of ER / HR training and development programs. Work with managers and supervisors to interpret and implement HR policies / procedures, federal and state laws related to employment law issues.

Qualifications

Job Details

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and / or to apply for a career opportunity.

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