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Audit Support Manager

Audit Support Manager

MedImpactLa Jolla, CA, US
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remote type

Remote

locations

San Diego, CA

time type

Full time

posted on

Posted Today

job requisition id

JR101763

Exemption Status :

United States of America (Non-Exempt) $29.32 - $38.85 - $48.38

"Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate."

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

Essential Functions and Responsibilities include the following : (other duties may be assigned)

  • Collaborate with business process / control owners to ensure HITRUST, SOC and other external audit activities are conducted effectively and efficiently.
  • Communicate notifications, scope, and timelines to management.
  • Evaluate internal controls audit requests to determine scope, applicability, and impact on organization. Assesses the specifics of the audit requests and work with external auditors to clarify documentation requirements and expected audit deadlines.
  • Coordinate audit activities and facilitate communication between auditors and business process / control owners. This includes organizing meetings and walkthroughs of business processes, following up on outstanding audit items, and addressing audit documentation questions from both business process / control owners and external auditors.
  • Prepares audit documentation requests and maintain complete records of documentation obtained, including the specifications utilized to create data reports and testing populations.
  • Work with business process / control owners to obtain remediation plans for deficiencies identified during audits conducted by external auditors. Prepare monthly audit finding reports for distribution to management. Follow-up on the status of remediation progress on all audit findings with on a regular basis.
  • Develop and maintain external audit coordination departmental procedures, work programs and tools.
  • Assists Internal Audit management with department initiatives and other audit project activities as assigned.

Supervisory Responsibilities

No supervisory responsibilities.

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening / verbal / written). One must be able to : manage difficult or emotional client situations, respond promptly to client needs, solicit client feedback to improve service, respond to requests for service and assistance from clients, and meet commitments to clients.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Bachelor degree or higher in Business / Finance or related field (or equivalent combination of education and experience)

3 years+ related experience in the healthcare industry in regulatory, compliance, internal or third-party audits

Pharmacy Benefit Manager, Pharmaceutical, Healthcare industry a plus

Computer Skills

  • Intermediate knowledge of MS Office : Word, Excel, Access, PowerPoint and Outlook.
  • Familiarity with Audit Board or similar enterprise risk and governance tool
  • Familiartiy with SalesForce (CRM tool).
  • Aptitude to learn new programs.
  • Certificates, Licenses, Registrations

    CHC, PMP (or any combination) preferred but not required.

    Other Skills and Abilities

  • Basic knowledge of healthcare audit management.
  • Excellent communications skills (verbal and written).
  • Excellent working knowledge of audit management, MedImpact systems and operations.
  • Language Skills

    Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

    Reasoning Ability

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    Mathematical Skills

    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

    Competencies

    To perform the job successfully, an individual should demonstrate the following competencies :

  • Interpersonal Effectiveness - Demonstrates good people skills by showing a commitment to teamwork, resolving conflicts effectively and with respect for others' viewpoints, respecting differences and building strong relationships and networks.
  • Job-specific Expertise - Demonstrates solid command of relevant knowledge, skills, techniques, and technologies, keeps current with recent developments and best practices in the field, and establishes self as the go-to person for up-to-date knowledge in his or her area.
  • Teamwork - Functions as a valuable team member by engaging in collaborative decision making and problem solving, constantly contributes positively as a team member, shares credit when appropriate and encourages teammates to use their knowledge and skills.
  • Communication - Expresses self clearly and effectively in face-to-face interactions, presentations, and written documents, and employs active listening skills to ensure productive interactions.
  • Adaptability - Adjusts quickly to evolving situations by integrating new information, remaining flexible, recognizing, and implementing necessary changes and taking advantage of opportunities presented by new developments.
  • Change Management - Exemplifies a positive, proactive response to change, fully grasps and articulates the envisioned results of the change process, keeps others informed about events and trends that may impact the organization, and involves others in the change process to maximize buy-in and minimize stress.
  • Professional Knowledge - Is knowledgeable about the business, possesses relevant job-specific and technological expertise, clearly understands the organizational structure, handles office politics well, and displays financial acumen
  • Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

    Work Location

    The department's main base of operations is located at the San Diego Headquarters but conducts audits at all locations where MedImpact has operations. It is expected that this position is readily and promptly available during core business hours to provide adequate support to internal & external clients and be readily available for meetings and coordination of work with other department employees & colleagues.

    Working Hours

    This is an exempt level position requiring one to work the hours needed to get the job done. Therefore, one must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. This may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8 : 00am to 5 : 00pm (PST).

    Travel This position may require occasional domestic travel and attendance at seminars, conferences or other company locations.

    The Perks :

  • Medical / Dental / Vision / Wellness Programs
  • Paid Time Off / Company Paid Holidays
  • Incentive Compensation
  • 401K with Company match
  • Life and Disability Insurance
  • Tuition Reimbursement
  • Employee Referral Bonus
  • To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com / careers

    MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

    Equal Opportunity Employer, Male / Female / Disabilities / Veterans

    OSHA / ADA :

    To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Disclaimer :

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

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