Member Services Supervisor

A company is looking for a Supervisor, Member Services - Remote.

Key Responsibilities

Supervises and manages a team to meet performance expectations

Handles escalations and complex member inquiries effectively

Ensures compliance with regulatory requirements and enhances member experiences

Required Qualifications

Associate degree or equivalent combination of education and experience

3-5 years' experience in a call center environment

1-2 years supervisory experience

Preferred Bachelor's Degree or equivalent combination of education and experience

Preferred 5-7 years of experience