Internal Operations Administrative Assistant

The core focus of this administrative support position is to assist with tasks relating to compliance for the manufactured home communities in the company's portfolio, specifically related to insurance policies, property taxes, licenses and permits. Reporting to the Vice President of Internal Operations, the ideal candidate will be organized, due date oriented, follow established procedures, and be willing to learn new tasks. This position will also be cross trained as back-up to the office administrative assistant to handle daily outgoing mail and shipping as needed.

• Company Overview

Founded in 1958, The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide Value in Housing and Integrity in Service. Star's Mission Statement is : We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve.

• Company Core Values :
• Expect excellence
• Strong work ethic
• Take ownership
• Willing to learn
• Do the right thing
• Treat everyone with respect
• Position Performance Objectives :
• Assist with mobile home park property and liability insurance renewals by completing informational questionnaires, updating property schedules and inventory, logging renewal activities into a spreadsheet.
• Coordinate the mobile home park insurance inspections with staff and inspectors and calendar accordingly.
• Add and remove drivers from mobile home park auto insurance policies as needed.
• Collect insurance policies from insurance agents and save them in the company's software program.
• Collect and organize the mobile home park property tax bills, enter to a spreadsheet to track receipt and payments made twice yearly.
• Save property tax bill pdfs to the company's software.
• Track mobile home parks license and permit renewals, prepare payment requests, log payment dates on a spreadsheet.
• Record receipt of licenses and permits, and forward to mobile home parks for posting.
• Follow up on missing property tax bills, licenses and permits renewal invoices, and newly issued licenses and permits.
• Assist with completing forms and applications for mobile home park gas and electric utility conversions by SCE, So Cal Gas, SDG&E, PG&E.
• Assist with completing forms and payments for fictitious business name statement filings.
• Utilize postage machine and shipping software for outgoing items; drop off outgoing mail at the post office (back-up to the Office Admin Asst).
• Key Competencies
• Possess a superb work ethic and uphold the company values.
• Work well with deadlines, manage priorities, and complete assigned tasks while working independently.
• Able to follow directions and standard operating procedures to carry out tasks as instructed.
• Proficient written and verbal communication skills to communicate with internal and external contacts effectively and professionally.
• Possess outstanding organizational skills.
• Inherent ability to solve problems and use analytical skills.
• Able to track multiple projects and complete tasks efficiently.
• Possess a well-rounded mix of general administrative abilities.
• Possess advanced computer proficiency (Windows, Word, Excel, Outlook, OneDrive).
• Able to learn new software, systems, and processes.
• Has the ability to see the big picture.
• Preserve the confidentiality of sensitive matters.
• Has reliable transportation to / from work, with the ability to drive on business errands as back- up to the Office Admin. Asst., e.g. post office, banks on occasion (reimbursed for mileage).
• Possess a valid driver's license and auto insurance.
• Physical Requirements
• Has the ability to work at the corporate office in front of a computer screen / typing approximately 90% of a typical working day.
• Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.
• Perform simple and power grasping, pushing, pulling, and fine manipulation .
• Experience Requirements
• AA degree minimum
• Minimum 3 years in general office administration
• Experience with insurance is beneficial
• What we offer
• Medical, dental and vision benefits
• 401k plan with company match
• 10 paid holidays
• 5 vacation days first year, accrual begins immediately

Hourly Range : $22 - $25 per hour DOE

Schedule : 8 : 30 am to 5 : 30 pm Monday - Friday, in office (not remote)

Location : Tustin, CA 92780

If this position catches your eye, apply online now.

We are an Equal Opportunity Employer.

Must be able to pass 7-year background check. Any job offer will be based on the results of background screening.