Warehouse Supervisor, Inbound and Outbound

Job Description

Job Description

About 1A Auto

1A Auto is a high growth e-commerce company and we pride ourselves on employing the best talent. Each team member brings a unique skill set to the table and collectively have a track record of accomplishing the most challenging of goals. We are an online aftermarket auto parts retailer headquartered northwest of Boston. We are a leader in our market and are positioned for further growth. We offer a great “can-do” culture, a casual work environment, and the opportunity to apply your skills in a rewarding situation.

We are passionate about empowering people to do their own auto repairs. Our company’s mission is to make your car projects go smoothly and to become your trusted source for auto parts. We treat our customers like family. And our niche is to provide great value, exceptional customer service and education to make customers confident in their decision to do their own repairs.

Job Overview :

The Warehouse Supervisor will oversee the daily operations of a fulfillment center team. This role is responsible for ensuring efficient and accurate execution of inbound, outbound, and inventory control (IC) processes. The supervisor will lead by example, driving performance, quality, and safety standards, while managing associate time and attendance.

Key Responsibilities

• Inbound Fulfillment Oversight : Coordinate receiving activities, including unloading, inspection, and system check-in of incoming shipments. Ensure inventory is accurate, properly labeled, and stored according to company standards. Monitor vendor and carrier performance to ensure timely and accurate deliveries. Oversee compliance with safety
• Outbound Fulfillment Oversight : Supervise order processing, picking, packing, and shipping operations to ensure timely and accurate order fulfillment. Monitor carrier scheduling, shipment accuracy, and on-time delivery performance. Drive initiatives to minimize order errors, reduce returns, and enhance customer experience.
• Team Leadership : Lead, motivate, and develop a team of 15 warehouse associates by setting clear expectations, providing regular feedback, and recognizing achievements. Conduct team huddles, training sessions, and one-on-one coaching to build skills and promote career growth. Address performance issues promptly and fairly while fostering a positive, inclusive, and safety-first culture.
• Process Improvement : Identify areas for process improvement and implement changes to increase efficiency, reduce costs, and improve accuracy.
• Inventory Management : Monitor inventory levels, conduct regular audits, and ensure accurate stock counts for seamless fulfillment operations.
• Safety Compliance : Enforce safety regulations and ensure that all employees adhere to safety protocols and guidelines.
• Reporting & Metrics : Track key performance indicators (KPIs) and report on operational performance.
• Problem Solving : Address any operational issues, such as equipment malfunctions or workflow bottlenecks, and develop solutions to resolve them

Requirements :

Qualifications :

Please note : This job description is not all inclusive but rather is intended to capture most of the job functions.