Talent.com
serp_jobs.error_messages.no_longer_accepting
Field Tech Support

Field Tech Support

EchoStarRichmond, Virginia, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You'll Do :

You'll visit customers' homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers' homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What's in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5-10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You'll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You'll Need :

  • Valid Driver's License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Benefits :

    From versatile health perks to new career opportunities, check out our benefits on our careers website (https : / / careers.dish.com / life / investing-in-you / ) .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com (https : / / www.echostar.com / ) and jobs.echostar.com (https : / / jobs.echostar.com / ) accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements : EEO Policy Statement (https : / / www.echostar.com / content / dam / echostar / files / EEO%20Policy%20Statement.pdf) , Pay Transparency (https : / / www.echostar.com / content / dam / echostar / files / Pay%20Transparency%20Nondescrimination%20Provision.pdf) , EEOC Know Your Rights ( English (https : / / www.echostar.com / content / dam / echostar / files / EEOC%20Know%20Your%20Rights.pdf) / Spanish (https : / / www.echostar.com / content / dam / echostar / files / EEOC%20Know%20Your%20Rights%20%28Spanish%29.pdf) )

    Salary Ranges

    Compensation : $20.25 / Hour

    serp_jobs.job_alerts.create_a_job

    Field Tech • Richmond, Virginia, US

    Job_description.internal_linking.related_jobs
    Technical Support Analyst 4

    Technical Support Analyst 4

    Sunrise SystemsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Job Title : Technical Support Analyst 4.Duration : 09 months of contract.Local candidates strongly preferred.Interviews will be conducted ONSITE, NO exceptions. Candidates MUST be able to work ONSITE ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    1-20- 743644 - Technical Support Analyst

    1-20- 743644 - Technical Support Analyst

    Focused HR SolutionsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Position will be worked 100% on-site in Richmond, VA.Candidate must be able to attend in-person interview.Our direct client has an opening for a Technical Support Analyst position # 743644.This pos...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Need Technical Support Analyst 2 - Local to Richmond, VA

    Need Technical Support Analyst 2 - Local to Richmond, VA

    Vinsys Information Technology IncRichmond, VA, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We have an open position for a Technical Support Analyst 2 .Share a copy of your resume to hr@vinsysinfo.Role : Technical Support Analyst 2 Client : DGS - State of V...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Technical Support Analyst - Richmond, VA

    Technical Support Analyst - Richmond, VA

    Sunrise SystemsRichmond, Virginia, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Job Title : Technical Support Analyst 4.Duration : 09 months of contract ( Onsite).Client is seeking a local candidate for an on-site technical support position. The ideal candidate will have experien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Desktop Support

    Desktop Support

    QuantaleapRichmond, VA, VA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Technical Support Analyst 4 Location : Richmond, VA (Onsite) – Only Local candidates Job ID : 759390 Int...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Support Analyst 3

    Technical Support Analyst 3

    Zolon Tech Solutions, Inc.Richmond, VA, US
    serp_jobs.job_card.full_time
    Title : Technical Support Analyst 3 Location : Richmond, VA Duration : 12+ months Job Description : Hybrid Role Interview Type : Both Phone and In Person The EHR Application Support Specialist provid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Technical Support Analyst 2

    Technical Support Analyst 2

    Novalink Solutions LLCRichmond, VA, us
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Helpdesk Support & Ticketing Systems.Proficient in evaluating, routing, prioritizing, and resolving technical issues using helpdesk platforms. Hardware & Software Troubleshooting.Hands-on ex...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Information Technology Support Analyst

    Information Technology Support Analyst

    CapCenterRichmond, VA, US
    serp_jobs.job_card.full_time
    CapCenter is a leader in mortgage lending with a unique zero-closing-cost model.Our success is built on empowering employees with the tools, technology, and support they need to serve our clients.W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Technical Support Analyst 3 at Richmond, VA Hybrid

    Technical Support Analyst 3 at Richmond, VA Hybrid

    Lorven technologiesRichmond, VA, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Hi Role : Technical Support Analyst 3 Job ID - (777959) Location : 109 governor st, Richmond, VA, 23219.Madison Building ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Field Operations Support Specialist

    Field Operations Support Specialist

    SimVentions, Inc - Glassdoor 4.6Woodford, VA, US
    serp_jobs.job_card.full_time
    This position is for the Tactical Training Team Hotel, Depot team.The candidate will be responsible for asset management of a large portfolio of gear to include vehicles, various robotic systems an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Technical Support Analyst 2 - Richmond, VA - Onsite

    Technical Support Analyst 2 - Richmond, VA - Onsite

    My3TechRichmond, VA, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Hello, Job : Technical Support Analyst 2 Location : 101 North 14th Street Richmond, VA 23219 - Onsite serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.new
    PL-DGS - Technical Support Analyst 2

    PL-DGS - Technical Support Analyst 2

    RICEFW Technologies IncRichmond, VA, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Technical Support Analyst 2 Onsite is required Top Technical Skills Helpdesk Support & Ticketing System...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Technical Support Analyst (Hybrid)- Richmond, VA

    Technical Support Analyst (Hybrid)- Richmond, VA

    GSK SolutionsRichmond, VA, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Table" style="width : 507.Job Title : serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Technical Support Analyst- Richmond VA (Onsite)

    Technical Support Analyst- Richmond VA (Onsite)

    Brandon Consulting Associates, Inc.Richmond, VA, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Onsite is required Top Technical Skills serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Technical Support Analyst 3

    Technical Support Analyst 3

    DKMRBH IncRichmond, VA, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    ToProof" data-olk-copy-source="MessageBody" style="font-family : "> The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR related area...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Information Technology Support Analyst (Richmond)

    Information Technology Support Analyst (Richmond)

    CapCenterRichmond, VA, US
    serp_jobs.job_card.part_time
    CapCenter is a leader in mortgage lending with a unique zero-closing-cost model.Our success is built on empowering employees with the tools, technology, and support they need to serve our clients.W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Technical Support Analyst 3 (Hybrid)

    Technical Support Analyst 3 (Hybrid)

    Serigor Inc.Richmond, VA, VA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Technical Support Analyst 3 (Hybrid) Location : Richmond, VA Duration : 12+ Months Job Description : The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Technical Support Analyst 3

    Technical Support Analyst 3

    Novalink Solutions LLCRichmond, VA, us
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR related areas.This position will provide technical expertise to the end users, help troubleshoot issues an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    DGS - Technical Support Analyst 2

    DGS - Technical Support Analyst 2

    RICEFW Technologies IncRichmond, VA, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Technical Support Analyst 2 Onsite is required Top Technical Skills Helpdesk Support & Ticketing System...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Program Support Technician Senior

    Program Support Technician Senior

    Virginia Department of Human Resource ManagementRichmond, VA, US
    serp_jobs.job_card.full_time
    Program Support Technician Senior.Supports Office of Drinking Water data management activities, including data entry, data evaluation, and investigating and correcting potentially erroneous data.Ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days