Client Special Arrangements Analyst (Legal Biller / Collector)

Overview

Client Special Arrangements Analyst (Legal Biller / Collector) at Ice Miller LLP. Base pay range : $70,000.00 / yr - $95,000.00 / yr. The Client Special Arrangements Analyst is responsible for supporting full-cycle client accounting—including billing and collections—for a designated group of high-volume, complex billing partners. This role provides strategic support in navigating intricate billing scenarios, ensuring timely invoice distribution, accurate collection efforts, and proper financial reporting within the firm\'s accounting system. The ideal candidate will demonstrate strong attention to detail, cross-functional communication skills, and the ability to thrive in a fast-paced, deadline-driven environment while maintaining the highest level of confidentiality.

Essential Job Duties

• Manage full-cycle client accounting for assigned partners, including work-in-progress (WIP), accounts receivable (AR), trust, and unallocated funds.
• Understand client contractual agreements and partner relationships to identify trends and issues impacting profitability and client fee arrangements.
• Coordinate with the Intake team to ensure timely matter openings; address and resolve any related delays.
• Monitor new clients and matters to ensure compliance with billing guidelines, invoice formats, discount arrangements, and rate settings, working closely with the Pricing team.
• Collaborate with attorneys and practice group leaders to address billing requirements, as well as delinquent or partial billing issues.
• Use the firm's collections software to monitor outstanding accounts and partner with the Collections team to follow up on invoices aged over 60 days.
• Utilize and support the firm's electronic billing systems; communicate needs and issues to the eBilling team as necessary.
• Analyze financial data to recommend billing solutions and contribute to billing strategy improvements.
• Educate attorneys on alternative fee arrangements (AFAs) and support their implementation.
• Resolve complex billing and collections inquiries efficiently and professionally.
• Mentor and train junior billing team members, promoting development and process consistency.

Minimum Requirements

Other Requirements

Benefits

Benefits provided include Paid time off, Health insurance, Vision and Dental Insurance, 401k (with an employer match), life insurance, and many others. Please reach out for a comprehensive list of benefits provided.

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