Manager, Data & Operations (Hybrid - NYC)
The mission of BEAM is to create pathways for students from low-income and underserved communities to become scientists, mathematicians, engineers, and computer scientists. Led by staff with these same technical backgrounds, BEAM believes that pathways to STEM careers are created through community, individual support, and access to advanced work that typically lies outside most school curricula. We work to directly support students and to transition them to other supportive enrichment programs that enable their future success.
BEAM's model provides continuous support from middle school through college graduation, including intense academic summer programs for middle school students (after 6th and 7th grade), weekend classes and mentoring, and STEM-focused support through college. Our program includes not just access to learning advanced math but also support finding and applying to other opportunities, including support with college admissions and financial aid. In addition to our academic content, bringing students into community is a key part of our mission and all of our work is designed to support that goal.
BEAM has grown from a small summer program serving 17 students in the summer of 2011 to a year-round, national program, serving 420+ students at six summer program sites and 600+ students in year-round programming in New York City and Los Angeles this school year. In addition, our BEAM National pilot program now reaches over 500 elementary-aged students in seven different states, working to create a new nationwide pathway modeled on our local work.
With our strategic plan, our team has committed to transforming the organization from a successful startup to a more mature and scalable organization that can drive change across the country.
About Central Program Services
The Central Program Services team is the backbone of BEAM's programs, making sure they are strong, scalable, and true to our mission. We design, refine, and strengthen programming while also building the data and operational systems that keep everything running smoothly. This is a new team founded to proactively support BEAM's future growth.
Most of our focus is on year-round programming for middle and high school studentslike afterschool and weekend enrichment and our 8th grade transition programsbut we also contribute to other parts of BEAM's work when needed, such as elementary teacher support, middle school summer camps, and college success services.
Our role is to equip BEAM's local program teams in Los Angeles and New York City with materials, tools, and systems they can adapt to their communities and bring to life with students. In doing so, we make sure every student experience is both rooted in BEAM's mission and responsive to local context.
The team is made up of two groups :
- Curriculum & Design, which shapes the learning experiences students receive.
- Data & Operations, your group, which develops the systems, workflows, and tech solutions that fuel efficiency and enable BEAM to keep growing while staying true to our roots.
Key Responsibilities
Team Leadership & Staff Management (15%)
Lead the Data and Operations team with clear annual goals, reflection cycles, and a collaborative work environment.Build trust and alignment with local and summer program teams to address workflow challenges and set improvement priorities.Provide training and professional development to ensure smooth adoption of new tools, systems, and processes.Data Collection & Management (50%)
In collaboration with program owners, build and maintain a complete record of all program data requirements that needs to be tracked, including data sources, collection methods, frequency and deadlines.Oversee centralized student record-keeping systems (e.g., Salesforce) for program admissions, registration, participation and performance.Define, track, and maintain program data requirements to measure fidelity and impact.Develop self-service tools and processes that enable program managers and staff to collect, analyze, and use program data for goal setting, progress monitoring and decision-making.Aggregate and analyze formative program data to help senior leaders identify wins, challenges, and priorities throughout the year.Work with Business Operations and IT teams to ensure all program data is compliant with organizational-wide data governance, privacy and security requirements.Program Operations & Efficiency (20%)
Identify and analyze core program workflows to identify capacity constraints and inefficiencies.Recommend, test, and implement automation or tech-enabled solutions to improve workflows.Demonstrate scalability and impact of new processes before organization-wide adoption.Program Learning & Development (15%)
Document and maintain clear program data definitions and collection processes.Communicate key deadlines, expectations, and process updates to program staff.Deliver training on data systems, tools, and analysis for program improvement.Qualifications
We understand that there are many paths to acquiring experience and therefore welcome candidates from diverse and nontraditional backgrounds for this role who have demonstrated equivalent transferable skills to carry out the major duties outlined in this job description.
Systems Thinker Anticipates downstream effects of processes and designs scalable solutions.Data-Driven Uses evidence to guide decision-making and measure success.Collaborative Leader Builds trust and buy-in across diverse teams.Change Agent Guides staff through transitions to new processes and tools.Operational Excellence Identifies and removes inefficiencies to maximize impact.Education Requirements
Certifications in data management / visualization or CRM (Salesforce Administration, Tableau)Technical Skills
Proficiency with Salesforce or other CRM / student information systems, including report / dashboard creation and workflow automationExperience using spreadsheets (e.g., Excel or Google Sheets) and / or other data visualization tools, including comfort with formulas and pivot tablesExperience with data analysis and visualization tools (e.g., Tableau, Power BI)Knowledge of designing and implementing tech-enabled process improvements, including system integration across multiple platformsKnowledge of database management, data integrity, and privacy compliance best practicesFamiliarity with automation tools (e.g., Zapier, Make / Integromat) to streamline data workflowsExperience using project management tools (e.g., Asana, Trello, Monday.com) to coordinate multi-stakeholder projectsProfessional Skills
5+ years in program operations, data management, or process improvement (nonprofit / education setting preferred)Proven ability to lead cross-functional initiatives from vision to implementation, ensuring stakeholder alignment at every stageSkilled in change management, building buy-in, and guiding teams through the adoption of new systems and processesStrong problem-solving and critical-thinking abilities; adept at identifying root causes and developing scalable solutionsExcellent interpersonal skills with the ability to collaborate across teams and influence without direct authorityHighly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environmentStrong written and verbal communication skills, including translating complex data into clear, actionable insightsPreferred Qualifications
Experience in youth-serving or educational organizations serving low-income and historically marginalized communitiesKnowledge of program evaluation and performance measurement frameworksFamiliarity with STEM access initiativesExperience managing or supervising staffPhysical Demands
Must be able to perform the essential functions of the job, with or without reasonable accommodationSitting - constantly (50%+)Repetitive movements - typing (50%+)Moderate noise levelsSalary, Benefits, and Other Details
Work Schedule : MondayFriday, 9 : 00 am5 : 30 pm. Hybrid (2 days in-person - Tuesday and Wednesday / 3 days remote)The salary range