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Senior Manager, Business Excellence
VirtualVocationsCranston, Rhode Island, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Senior Manager, Business Excellence.
Key Responsibilities
Lead the Business Excellence Roadmap to align with KPIs and enhance customer satisfaction and revenue
Streamline Learning Operations through process improvements across global product lines
Collaborate with cross-functional leaders to align operational initiatives with business goals
Required Qualifications
Bachelor's or master's degree in Business Administration, Operations Management, Project Management, or equivalent experience
6+ years in business excellence or operational leadership roles, with 2+ years in people management
Proven success in process improvement and project coordination
Experience in the learning and development industry is a plus
PMP or similar project management certification is a plus
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Excellence Manager • Cranston, Rhode Island, United States
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