Credit & Collections Manager

Job Description

Job Description

We are looking for an experienced Sr. Credit and Collections detail oriented to oversee and lead financial operations and ensure efficiency in credit management and collections processes. This long-term contract position requires a proactive leader capable of handling complex workflows and maintaining high-quality standards. Based north of Boston, this role offers a unique opportunity to contribute to a dynamic and fast-paced environment.

Responsibilities :

• Manage and optimize day-to-day credit and collections operations, ensuring timely and accurate processes.
• Oversee the collection of receivables for approximately 350 clients, totaling $30 million.
• Utilize Great Plains accounting software to process and track collections efficiently.
• Support billing operations and Salesforce integration to streamline backend processes.
• Provide hands-on support to team members to enhance department productivity.
• Maintain effective communication with clients to resolve disputes and ensure prompt payments.
• Collaborate with leadership on strategic initiatives to improve collections processes and reporting.
• Ensure compliance with company policies and financial regulations while achieving bottom-line results.
• Proven experience in commercial collections and credit management.
• Strong proficiency in Great Plains accounting software.
• Familiarity with Salesforce integration and billing systems.
• Exceptional communication skills to liaise with clients and internal teams.
• Ability to handle high-volume receivables and manage complex workflows.
• Analytical skills for credit analysis and financial decision-making.
• Adept at manual and automated process optimization.
• Demonstrated ability to meet deadlines and deliver results in a fast-paced environment.