Overview
Field Service Technician / Desktop Support
Responsibilities
- Must have printer / plotter experience
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers.
- Familiarity of POS (Point of Sales) systems for Retail stores (Windows based registers)
- Break / Fix at component level– Desktops; Laptops; printers
- Documents, maintains, upgrades or replaces hardware and software systems.
- Imaging and image recovery
- Provides technical support in activities associated with the identification, prioritization and resolution of reported problems.
- Install / Re-install various software packages and updates
- Activities include recognition, research, isolation, resolution, and follow-up.
Qualifications / Requirements
Must have a clean driving record – No open tickets or warrants – No major violationsMust have an active driver's licenseMUST HAVE OWN VEHICLE – Mileage / Parking / Tolls are reimbursedCompany Description
We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience. Deliver on our commitments. Build trust by thinking and acting with integrity. Create an environment that inspires innovation.
J-18808-Ljbffr