Facilities Manager

Facilities Manager

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Manager - Financial Services Retail Portfolio

This is a 100% remote position; however, candidates MUST reside in the Fargo, ND, Minneapolis, MN, or Sioux Falls, SD area to be considered. Transform the future of retail banking operations! Join our dynamic team as a Facilities Manager overseeing an impressive portfolio of 55 retail branches across North Dakota, South Dakota, Iowa, and Minnesota (420K sq. ft.). You'll serve as the primary operational contact for daily branch management, driving excellence across a diverse retail portfolio in a fast-paced financial services environment. This exciting remote opportunity offers direct reporting to our Senior Facility Manager and the chance to make a real impact on customer-facing locations.

We're seeking a proactive, results-driven professional with a passion for operational excellence. Here is some of what you will do :

Financial Analysis & Reporting : Conduct accurate budget analysis, forecasting, and variance reporting with clear interpretation of results

Budget Management : Develop and maintain operating and capital budgets, track savings and cost avoidance initiatives

Vendor Sourcing & Evaluation : Assess service levels, right-size operations with client approval, and develop sourcing plans including MWDBE bidders

RFP / RFQ Support : Collaborate with the Sourcing Manager on procurement processes to meet client objectives

Workflow & SLA Management : Monitor operations to ensure timely completion within established service level agreements and exceed customer satisfaction ratings

Third-Party & Engineering Coordination : Partner with providers and engineering teams for scheduled preventive maintenance and process adherence

Compliance & Auditing : Ensure all facilities meet compliance standards and pass management / operations audits

Best Practices Implementation : Execute facility inspections (virtual / in-person), implement value-added measures, and maintain consistent service delivery

Team Leadership & Training : Exhibit strong leadership, ensure required training completion, and foster a high-performing team culture

Client Communication & Service : Maintain effective communication protocols, respond promptly to inquiries, and actively participate in meetings while promoting innovation and performance excellence

Here is who we are looking for :

Required Facilities Management Expertise : Proven experience in facilities management with strong people management skills and leadership capabilities

Leadership & Communication Excellence : Strong organizational, management, and supervisory skills with exceptional verbal, written, and presentation abilities to effectively matrix manage technical and administrative staff across multiple facility functions

Technical Proficiency : Proficient in MS Office, MS SharePoint, and CMMS systems, with knowledge of real estate, telecommunications, furniture, accounting, and building systems preferred

Vendor & Operations Management : Proven ability to oversee vendor performance during standard and off-hours (including weekends) while managing multiple facilities with diverse operational requirements

Preferred A bachelor's degree or equivalent work experience in Facilities Management with a management / technical emphasis is required; an MBA is a plus.

Pay $80,000-90,000 with a 10% targeted bonus of the annual salary

Schedule : Monday - Friday 8 a.m. - 5 p.m. with on-call required 24 / 7 for emergency response

Location : Remote - Fargo, ND, Minneapolis, MN, Sioux Falls, SD

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth : JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and / or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.