Manager-Software Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We are on the journey to develop a best in class, modern communications, and storage solution for the enterprise, to support the digital first strategy, improve our cost efficiency and ensure better self-services for all our consumers as part of our technology roadmap. With billions servicing communications being sent and stored annually, we are continuing to invest in innovation, modernization and leading-edge technologies is critically important, especially as we move through our platform and product journey.

We are looking for a Manager, Software Engineering to deliver world-class software solutions supporting our platform vision. This includes using leading-edge modern technology stack, fostering engineering culture, innovation using new capabilities, designing, and building new ways to enhance and expose our capabilities via API’s, cultivating continual improvement in system quality, performance, and robust coding frameworks.

Translate user needs into system requirements and solution design, partner Senior Engineer(s) to ensure design meets technology standards and uses appropriate design patterns. Develop software applications to high coding standards, ensure code is testable throughout and meets the resilience of test automation tools. Measure and optimize application code performance and integration of component systems. Support deployment of changes into production. Ensure adherence to CI / CD toolsets.

As Manager, Software Engineering, you will also be a people leader who is skilled and an enthusiastic Engineering leader with an enquiring mind and tons of energy to actively provide people-leadership, promote learning and growth of engineering teams and ultimately build a strong engineering culture and happy productive team members. As Manager, Software Engineering you will have hands on with the design, coding and reviews, taking the lead on strategic outcomes and support solving of complex challenges.

As a people leader for multiple scrum teams, span of control of 6 or more team members, including both colleagues and contractors.

Key Responsibilities

• Manages and leads a team of Software Engineering colleagues, enabling a culture of continuous learning, growth opportunities, and inclusivity for all individual colleagues and teams
• Provides leadership, guidance, and coaching to Software Engineering teams, supporting training and development of best practices
• Recruits colleagues with relevant experience, and develops, rewards, and energizes an effective team
• Supervises the design, development, testing, and deployment of large-scale enterprise applications
• Oversees technical aspects of Software Engineering, including design, prototyping, and coding assignments for assigned applications
• Collaborates with internal teams and technical product managers to deliver platform improvements and enhancements
• Establishes and enforces engineering practices across teams, including code review, build and release processes, and retrospective effectiveness
• Empowers teams to automate scalable application deployments in test and production environments
• Collaborates with leadership to define technical solutions and drive software maturity and best practices
• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Education and Knowledge

Work Experience

Salary Range : $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :