Remote Operations SpecialistVirtualVocations • Dorchester, Massachusetts, United States
Remote Operations Specialist
VirtualVocations • Dorchester, Massachusetts, United States
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A company is looking for an Operations Specialist - REMOTE.
Key Responsibilities
Address merchant & delivery personnel issues with empathy and urgency via phone, SMS, and email
Proactively identify issues and implement mitigation tactics
Execute workflows to meet exceptional service level agreements (SLAs)
Required Qualifications
Bachelor's degree or pursuing bachelor's studies is required
2+ years of work experience in a fast-paced operations or data role is required
Ability to multi-task and think on your feet
Fluent in English with above average technical fluency (typing speed of 40 WPM)
Experience working with Google Sheets is required
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Operation Specialist • Dorchester, Massachusetts, United States
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