Senior Account Manager Employee Benefits (Hybrid)

Employee Benefits Senior Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Employee Benefits Senior Account Manager to join our growing team in Phoenix, Arizona.

How You Will Contribute :

• Establish, develop and sustain professional relations with internal staff, carriers and clients
• Service the designated book of business as it relates to marketing, claims, administration and sales.
• Respond to client questions and maintain appropriate correspondence files.
• Meet department guidelines for client retention. Make good and timely decisions that propel our company forward.
• Responsible for the day-to-day account management of client accounts.
• Advise and direct clients on claims issues, administration, benefit plans and federal / state laws such as : COBRA, HIPAA, FMLA, ERISA etc.
• Assist with the implementation of benefit plan renewals, benefit changes, new plans and / or new lines of coverage.
• Coordinate with vendors and carriers to confirm dates and times for enrollment meeting and enrollment materials.
• Assist with off site client meetings, employee communication meetings, enrollment meetings and benefit / wellness fairs.
• Assist AE with client presentations
• Provide timely updates to client and carriers requests.
• Complete all required forms required by Quality Control.
• Adhere to QC policy and procedures.
• Perform required functions with EPIC.
• Sets the lead in the Account Management department by example in strong solutions using speed and agility for customer service.
• Consistently achieve results, even under tough circumstances.

Skills to be Successful :

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including :

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".