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Salesforce Technical Project Manager

Salesforce Technical Project Manager

CloudMasonryChicago, IL, US
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Job Description

Job Description

About Us - CloudMasonry

At CloudMasonry, we build the digital foundations that support and elevate businesses. Our expertise in cloud computing and digital transformation empowers organizations to innovate, scale, and thrive in today's technology-driven world. With a team of dedicated professionals, we provide seamless, robust, and scalable cloud solutions tailored to meet the unique needs of our clients. Rooted in innovation, integrity, customer-centricity, and excellence, we are committed to delivering high-quality services and transformative solutions.

About the Role

The Project Manager is responsible for coordinating and delivering projects from start to finish, ensuring all objectives are met on time and within budget. This role oversees every aspect of project execution, setting deadlines, assigning responsibilities, and tracking progress, while providing regular status reports to senior leadership and client executives. The Project Manager proactively identifies and escalates risks or issues, manages budgets and financials, and leverages experience and sound judgment to develop plans and achieve goals. This position leads and directs the work of others, fostering a collaborative environment that allows for creativity, autonomy, and effective problem-solving

Key Responsibilities

  • Works effectively both independently and in collaboration with CloudMasonry and customer team members to drive customer satisfaction and success.
  • Oversees and takes full accountability for the successful completion of all aspects of assigned project work.
  • Exercises independent judgment and can lead enterprise-level projects with minimal oversight from a director or engagement manager.
  • Facilitates meetings effectively, demonstrates strong brainstorming and consensus-building skills, and confidently engages with executive-level project sponsors.
  • Frequently called upon to take a leadership role in CloudMasonry sales initiatives within areas of expertise.
  • Drives project delivery by managing cross-functional teams, removing blockers, and enforcing best practices across Agile, hybrid, or traditional delivery models.
  • Develops and maintains project plans, timelines, and resource allocations, ensuring delivery commitments are met and client expectations are effectively managed.
  • Owns risk identification and mitigation planning, escalating critical issues with well-defined recommendations and impact assessments.
  • Manages project financials, including budgeting, forecasting, and monitoring project burn rate to ensure alignment with scope. Proactively communicates budget status and risks to internal and client stakeholders.

Ideal Candidate Profile

Documentation & Tools Expertise :

Demonstrates the ability to effectively prepare and maintain key project documentation, including :

  • Business Process Documentation
  • Process Flow Analysis
  • Requirements Definition
  • Configuration Workbooks
  • Data Models
  • Detailed Functional Designs
  • Executive Summaries
  • Project Plans
  • Strong experience with project management tools and methodologies, including RAID Logs and RACI Matrices
  • Certifications (Preferred) :

  • Salesforce Administrator Certification
  • Salesforce Sales Cloud or Service Cloud Certification
  • Leadership Skills :

  • Sets deadlines for project team members and ensures accountability
  • Lead and mentor a team of 2–4 delivery resources, driving project execution, maintaining quality standards, and fostering professional growth
  • Monitors progress and conducts regular follow-ups
  • Offers constructive and respectful feedback
  • Escalates issues appropriately when necessary
  • Identifies areas of risk and develops mitigation plans
  • Proactively seeks opportunities for professional growth
  • Commits to earning one technical certification per quarter, as directed by their manager or supervisor
  • Willingness to travel with clients or project teams as needed
  • Required Skills & Experience :

  • 2–5 years of hands-on experience managing Salesforce projects
  • Managed projects with budgets of a minimum of $500,000
  • Technical background or relevant degree program preferred
  • Experience with Salesforce.com or Vlocity
  • Strong oral and written communication skills
  • Ability to work independently and manage competing priorities
  • Travel requirements are contingent on client needs and may range from approximately 25% to 50%
  • Ability to articulate the benefits of the Software-as-a-Service (SaaS) model
  • Deep knowledge of enterprise system implementation and configuration, including Salesforce, SFA, or ERP systems
  • Quick learner with strong creative problem-solving skills
  • Strong team player with leadership potential and interpersonal strengths
  • Detail-oriented, with the ability to quickly absorb and apply new concepts, business models, and technologies
  • Benefits & Perks

  • Full-time position with a competitive salary
  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan (no employer match)
  • Unlimited PTO to maintain work-life balance
  • Parental leave for new parents
  • Paid company holidays
  • Salesforce certification reimbursement
  • Performance-based bonus eligibility
  • Diversity, Equity, & Inclusion

    At CloudMasonry, diverse perspectives drive innovation. We embrace candidates from all backgrounds and experiences to build a stronger, more inclusive team. You will find your place with us if you are passionate about problem-solving and collaboration.

    Application Process

    After submitting your resume, you will receive an email invitation to complete an applicant assessment. This assessment helps us align your skills and attributes with the role. Candidates who do not complete the assessment will not be considered for the position.

    Join CloudMasonry and take your Salesforce consulting career to the next level!

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