Development and Growth Services Manager

Development And Growth Services Manager

The role is responsible for managing, centralizing, monitoring, and standardizing workflow and processes associated with private development, fire services, economic development, system interconnects, and new services for Indiana. This role will lead a cross-functional program management team of internal technical review and external service provider staff to coordinate the infrastructure planning, project plan review, contracting, and inspection services associated with development and growth services team.

Key accountabilities include :

• Lead and manage all workflow associated with developer, fire services, economic development, new service, and related programs of varying scope including coordination with internal engineering planning, operations, rates and regulatory, and legal, as well as external consultants, contractors, and developers from customer inquiry to closeout of projects.
• Supervise a team of internal technical review staff and external consultant extension of staff and inspectors to execute the company objectives of the developer and growth services program.
• Guide and serve as advisor to direct staff and other personnel requiring technical direction and adherence to Company processes and procedures.
• Lead and implement performance measures to improve program quality and enhance organizational performance.
• Monitors team performance and adherence to the Company's business plan and key performance indicators of the Indiana development and growth services team.
• Collaborate with internal stakeholders (engineering, rates and regulatory, operations, and legal) to prepare and present business plans and capital requests associated with new business to executive leadership.
• Plan and monitor budgets and schedules for projects and programs, and oversees the maintenance of developer's technical and engineering standards.
• Assist in developing, implementing and monitoring conformance with comprehensive and strategic investment plans.
• Ensure compliance with established Company and regulatory criteria, specifications and standards.
• Interact with government agencies, manage and supervise programs to obtain permits, certifications and approvals for assigned projects and programs.
• Develops a team staffed with able and motivated employees and provides for or trains suitable replacements.
• Ensures that policies, procedures, programs, standards of performance and approved objectives are adhered to and / or achieved.

Knowledge / skills required include :

Experience / education required includes :

Work environment is primarily office with occasional local / overnight work in the field. Periodic travel with overnight stays required. Around 10% of time is anticipated away from the office.

Competencies include :