Technical Support Associate

Technical Support Associate

Location : McKinney, TX

Job ID : #71451

Pay Range : $28-21

Seeking a highly experienced and hands-on Technical Support Associate to support our Operations Repair & Maintenance Team within Optics Manufacturing. The successful candidate will play a critical role in ensuring production readiness and uptime across multiple factories, including Optical Fabrication, Diamond Point Turning, Optical Coating, and Assembly / Test.

You will work closely with Engineering, Maintenance, Quality, and Operations to proactively address factory equipment needs, implement preventive maintenance, and lead or support equipment upgrades and installations.

This is a highly hands-on, technical position in a fast-paced, high-demand defense manufacturing environment.

Key Responsibilities :

Perform troubleshooting, maintenance, and repair of electronic, mechanical, and automated manufacturing equipment.

Lead or support installation and upgrade of new or existing production equipment.

Develop and follow preventive maintenance procedures (including Lockout / Tagout).

Use multimeters, current probes, schematics, and technical manuals to diagnose complex issues.

Collaborate cross-functionally to ensure factory equipment is safe, reliable, and efficient.

Support layout planning, capital equipment procurement, and documentation updates.

Participate in call-in and weekend work as required to support critical operations.

Follow all OSHA and Raytheon safety protocols.

Required Qualifications :

Minimum 5-8 years of hands-on experience in equipment maintenance in a manufacturing / production setting.

Strong mechanical aptitude and troubleshooting skills.

Experience working with :

Automated equipment and control systems

High voltage systems (480V, 208V, 110V, and DC voltages)

Multimeters, current probes, and diagnostic instruments

Ability to work from schematics, technical drawings, manuals, and verbal instructions.

Experience interfacing with multi-disciplinary teams and working with minimal supervision.

Must be able to work 2nd shift after training, with flexibility for weekends / call-ins.

Comfortable working in a high-voltage, hands-on environment—this is not a desk or technician helper role.

Required Education :

Associate’s Degree in Electronics, Mechanical Technology, or related technical field.

Benefits provided : 401K, medical, dental, and vision, sick time as applicable to state law

Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and “Know Your Rights” Poster is available here : Applicant and Employee Notices () .

Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at accommodations@butler.com .