Senior Support Engineering ManagerVirtualVocations • Springfield, Massachusetts, United States
Senior Support Engineering Manager
VirtualVocations • Springfield, Massachusetts, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Senior Manager, Support Engineering.
Key Responsibilities
Architect and implement the technical support strategy, including tools, processes, and metrics
Build and lead a team of Support Engineers, establishing a culture of excellence and proactive communication
Drive operational alignment by analyzing support data, conducting postmortems, and serving as the voice of the customer
Required Qualifications
6-8+ years in technical support in enterprise SaaS or similar roles
3-4+ years of leadership experience in building support teams and processes
Proven success in transforming support functions in scaling environments
Familiarity with observability tools, SQL, ETL pipelines, REST APIs, and JavaScript
Bonus : Experience in insurance tech or vertical SaaS
serp_jobs.job_alerts.create_a_job
Senior Engineering Manager • Springfield, Massachusetts, United States
Job_description.internal_linking.related_jobs A company is looking for a Senior Manager, Abstraction Layer Engineering - Autonomous Platform.Key Responsibilities Lead the VAL and SAL teams to design and develop software abstractions for vehi...serp_jobs.internal_linking.show_more A company is looking for a Solution Engineering Manager.Key Responsibilities Hire, coach, and manage a high-performing Solution Engineering team to meet goals Enhance sales methodology and proce...serp_jobs.internal_linking.show_more 
OME Customer Support Engineering Manager For Cold Section Hardware And Engine Controls.Pratt & Whitney is working to once again transform the future of flightdesigning, building and servicing engin...serp_jobs.internal_linking.show_more
TicketNetwork is seeking a highly technical, full-stack, hands-on, Software Engineering Manager to lead and grow a small but critical engineering team.
This role combines direct people management, h...serp_jobs.internal_linking.show_more
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration.
With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schw...serp_jobs.internal_linking.show_more A company is looking for a Manager of Desktop Engineering to lead their End-User Computing team.Key Responsibilities Lead and mentor a team of desktop engineers, managing workload and performance...serp_jobs.internal_linking.show_more Support Engineer (Pacific Time Working Hours).Key Responsibilities Lead the intake, triage, and routing of complex support requests across all product areas Conduct thorough troubleshooting of c...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager of Software Engineering.Key Responsibilities Provide technical leadership in software design, architecture, and problem-solving Oversee the development ...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager, Software Engineering (SMB).Key Responsibilities Lead and mentor a team of 12+ software engineers, promoting a culture of ownership and collaboration De...serp_jobs.internal_linking.show_more 
We're hiring a Senior Engineering Manager for one of our top health insurance clients based in New York City and Connecticut.
This is a Try-Buy (Temp-to-Perm) role, ideal for someone who's looking f...serp_jobs.internal_linking.show_more Senior Project Engineering Manager For Large Commercial Engines Business.Joining Collins Aerospace isn't just about finding a job.
it's about embarking on a journey to redefine the future of aerosp...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager of Engineering to lead their consumer-facing product engineering team.Key Responsibilities Build and lead a high-performing engineering team, focusing on...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager, Sales and Value Engineering.Key Responsibilities Manage and develop a team of Sales Engineers to achieve technical wins and growth targets Collaborate ...serp_jobs.internal_linking.show_more At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration.
With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schw...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager, Support Engineering.Key Responsibilities Architect and implement the technical support strategy, including tools, processes, and metrics Build and lead...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager of Data Engineering for the People Team, focusing on data solutions and analytics.
Key Responsibilities Lead a global data enablement team, setting goals ...serp_jobs.internal_linking.show_more A company is looking for a Senior Manager of IT Engineering.Key Responsibilities Lead and mentor a team of DevOps and automation engineers, providing technical guidance and performance management...serp_jobs.internal_linking.show_more At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration.
With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schw...serp_jobs.internal_linking.show_more Collins Aerospace's Power & Controls team is seeking a Product Engineering Manager to lead the full lifecycle of fuel controls and electro-mechanical components from technology development and new ...serp_jobs.internal_linking.show_more 
F135 Powerplant Engineering Senior Manager (Onsite) – Pratt & Whitney, East Hartford, CT.Pratt & Whitney is seeking a Powerplant Engineering Senior Manager role on a high-visibility F135 Su...serp_jobs.internal_linking.show_more
Senior Manager, Abstraction Layer Engineering
VirtualVocations • Hartford, Connecticut, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Solution Engineering Manager
VirtualVocations • Hartford, Connecticut, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
OME Customer Support Engineering Senior Manager
Raytheon • East Hartford, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Software Engineering Manager
TicketNetwork • South Windsor, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Application Engineering Manager - Urgently Hiring!
Henkel • Rocky Hill, CT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days
Desktop Engineering Manager
VirtualVocations • Springfield, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Senior Support Engineer
VirtualVocations • Springfield, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Software Engineering Manager
VirtualVocations • Hartford, Connecticut, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Manager, Software Engineering
VirtualVocations • Hartford, Connecticut, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Engineering Manager
Razor Talent • Hartford, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Project Engineering Manager - Digital Controls (Onsite)
Raytheon • Windsor Locks, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Engineering Manager
VirtualVocations • Springfield, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Sales Engineering Manager
VirtualVocations • Hartford, Connecticut, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Senior Application Engineering Manager
Henkel • Rocky Hill, CT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days
Senior Support Engineering Manager
VirtualVocations • Hartford, Connecticut, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Data Engineering Manager
VirtualVocations • Springfield, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior IT Engineering Manager
VirtualVocations • Springfield, Massachusetts, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Application Engineering Manager - Now Hiring!
Henkel • Rocky Hill, CT, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days
Senior Manager, Project Engineering (Onsite)
Raytheon • Windsor Locks, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
F135 Powerplant Engineering Senior Manager (Onsite)
Pratt & Whitney • East Hartford, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted