Gourmet Cheese Customer Service

Job Description

Job Description

GOURMET CHEESE CUSTOMER SERVICE

REGULAR PART TIME - $19.00-22.00 / HR

SHIFTS : COMPLETE OPEN AVAILABILITY – WEEKENDS REQUIRED

POSITION SUMMARY

Your job as a Gourmet Cheese Customer Service Clerk focuses on providing excellent and friendly customer service and contributing to the daily operation of the Gourmet Cheese Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide excellent customer service, address the needs of customers, and answer their questions in a timely and effective manner.
• Acquire and maintain thorough knowledge of products and services offered. (e.g. cheese, olives, crackers, etc.)
• Describe flavor profiles of cheeses to customers, including flavor profiles, food pairings, etc.
• Take orders with attention to detail. (e.g. cheese platters, etc.)
• Communicate and consult with Gourmet Cheese Manager and Assistant Manager on special order capabilities and production requirements.
• Assist with packaging, pricing, and merchandising department products. (e.g. cheese, crackers, chocolates, etc.)
• Maintain display cases. (e.g. ensure items are clean, stocked, have proper and accurate signage, etc.)
• Maintain a safe and organized warehouse and back of house cooler.
• Process deliveries as required.
• Organize, rotate, and stock workstation and department supplies. (e.g. cheese case, olive bar, paper goods & packaging products, etc.)
• Clean and sanitize work areas, utensils, and equipment.
• Operation of equipment. (e.g. price scale, vacuum sealer, etc.)
• Answers phones and pages promptly and courteously.
• Follow and comply with established procedures, including Weights and Measures, health and sanitation and safe work practices.
• Immediately reports safety hazards and violations to supervisors.
• Performs opening, mid, and closing duties as assigned.
• Works all scheduled shifts and attends required trainings and meetings.
• Other duties as assigned by supervisors.

SKILLS & QUALIFICATIONS

EDUCATION, CERTIFICATES, LICENSES

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT - The list below outlines the expectations, requirements, and conditions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits for Part Time employees will follow all applicable regulations.