Senior Manager, Sales Enablement

Job Description

Job Description

About Us!

Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries , including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety.

We are passionate about our mission to protect every child, every school, every day!

About the Role

We are seeking a hands-on enablement leader to design, deliver, and scale enablement across our global sales organization. Our team spans the US and UK with nearly 100 members across direct sales, business development, sales engineers, sales operations, and leadership. This role combines strategic ownership and program delivery : you'll set the enablement vision, personally deliver high-impact programs, assess and improve core rep skills, and begin to build and lead a global enablement team. You'll also own the planning and facilitation of our Quarterly Business Reviews (QBRs) and Sales Kickoffs (SKOs), ensuring these events drive measurable outcomes.

Responsibilities

Global Enablement Strategy

Define and execute a global enablement roadmap aligned with revenue and growth priorities.

Localize enablement for the US and UK, ensuring consistent messaging with regional adaptations (procurement, safeguarding / GDPR, terminology).

Partner with Sales Leadership, Marketing, Product, and Sales Ops to align GTM strategy with field readiness.

Sales Readiness & Core Skill Development

Assess seller competencies across discovery, qualification, objection handling, executive storytelling, negotiation, and cross-sell.

Build role-specific enablement roadmaps for direct sales, BDRs, and SEs, providing clear paths from ramp to mastery.

Design onboarding, continuous learning, and certification programs that reinforce behaviors and drive measurable productivity gains.

Deliver training and coaching that improves everyday execution, using call recordings, live coaching, and manager reinforcement.

Develop playbooks, objection-handling guides, and persona-based messaging to strengthen multi-product and cross-sell motions.

Forecast & Deal Execution Support

Partner with Sales Ops to improve forecast accuracy and deal inspection rigor using Clari.

Define stage exit criteria, qualification standards, and certifications tied to conversion metrics.

Establish manager toolkits for consistent pipeline coaching.

Event Leadership (QBRs & SKOs)

Own planning, logistics, and facilitation for QBRs and SKOs, ensuring events drive alignment, skill development, and post-event execution.

Implement structured pre- and post-event programs to measure adoption and ROI.

Team Leadership

Build and lead a global enablement team over time, beginning with at least one direct report.

Provide mentorship and develop a scalable enablement operating model to support Raptor's multi-product growth.

Tools & Content Ownership

Maximize adoption of the sales tech stack (Salesforce, Clari, CoPilot, Lesson.ly) to reinforce enablement and capture insights.

Curate a global reference library, case studies, and trust / security materials to support late-stage sales.

Partner with Product and Marketing to ensure new launches and acquisitions are seamlessly integrated into the field.

Qualifications

Experience

5–8 years in Sales Enablement, Sales Operations, or GTM leadership within SaaS.

Experience enabling mid- to large-scale sales organizations across geographies.

Proven success building or scaling enablement programs that measurably improved rep skills and sales performance.

Demonstrated success in multi-product selling and post-acquisition integration.

Track record of designing and facilitating major sales events (QBRs, SKOs).

Education SaaS background highly valued; adjacent SaaS industries strongly considered.

Skills & Knowledge

Strong knowledge of modern sales technology; direct experience with Salesforce, Clari, CoPilot, Lesson.ly a plus.

Exceptional facilitation, coaching, and communication skills, able to work with both new hires and seasoned sellers.

Ability to design and implement competency frameworks, certification programs, and enablement roadmaps.

Data-driven mindset—able to tie enablement programs to metrics such as ramp time, conversion rates, attach rates, and forecast accuracy.

Strong program and project management; comfortable driving initiatives from concept through execution.

Education

• Bachelor's degree required; advanced degree or enablement certifications preferred .

What Success Looks Like

Sales reps and BDRs have clear enablement roadmaps with measurable progress against defined competencies.

Ramp times decrease, and consistent execution of cross-sell and expansion plays is achieved globally.

Forecast accuracy improves, with stage conversion rates clearly defined and tracked.

Security / privacy objection handling is consistent and effective across the team.

QBRs and SKOs result in measurable pipeline lift and adoption of new skills.

A scalable global enablement function is established, aligned with Raptor's growth strategy.

Travel Expectations

Travel is limited but required for critical business needs.

2x per year to Houston for SKO / QBRs.

1+ trip per year to the UK to support global alignment and field enablement.

What's in it for you?

You join the gold standard in school safety software.

You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe.

You will work with diverse teams made up of some of the best minds in the industry.

You will get exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees.

You will have access to a robust benefits package that includes :

Remote-first philosophy

Flexible paid time off

Paid parental leave

11 Paid holidays per year

Workplace flexibility

Affordable health coverage (medical, dental, vision), paid 100% for employee only medical

401(k) employer contribution to help you plan for the future

Company paid life insurance, STD, and LTD

Pet insurance

If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to hr@raptortech.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.