Account Executive-Small Group

Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include :

Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute

Annual incentive bonus plan based on company achievement of goals

Time away from work including paid holidays, paid time off and volunteer time off

Professional development courses, mentorship opportunities, and tuition reimbursement program

Paid parental leave and adoption leave with adoption financial assistance

Employee discount program

Job Description Summary :

Achieves specified retention goal on assigned territory while also supporting a Sales Consultant to achieve retention goals in a shared territory. Develops and executes strategies to maintain and manage a specific number of assigned accounts (complex to most complex) and to direct the management of these accounts in a manner that promotes an excellent level of service and renewal of these accounts year over year. Responsible for cross-selling assigned product lines to defined Small groups. Acts as a liaison between accounts, brokers, and the company to help resolve service issues and related inquiries.

Job Description

Client Service Management :

• Develops and executes account specific service plan to ensure we are working collaboratively with brokers and group executives to meet common objectives.
• Executes all phases of the renewal contract completion both internally and externally.
• Develops and maintains a detailed knowledge base of assigned customer, beyond the traditional healthcare-focused information / knowledge, to become an extension of the customer's business.
• Establishes, cultivates and manages relationships with consultants and brokers, recognizing the value they bring to our customer
• Delivers value to customer including plan performance, account management and service results
• Establishes, cultivates and manages the customer relationship at multiple levels, serving as a healthcare consultant and trusted business advisor to the customer
• Plans and meets with customers, strategically identifying trends and offering solutions.
• Handles special projects and tasks as assigned by management.
• Provides support with product presentations to customers and brokers as needed.
• Coordinates with multiple vendors to ensure successful implementation for new and renewal business (e.g., vision, pharmacy, wellness and stop / loss)

Renewals and New Business :

Minimum Qualifications

Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.