Sr. Regional Account Manager

Job Description

Job Description

The Senior Regional Account Manager plays a pivotal role in maintaining and expanding our Managed Service Provider (MSP), Value Added Reseller (VAR), and other targeted customer base through customer growth and new business. Responsible for building and maintaining strong relationships with key clients, driving customer satisfaction, and achieving business growth targets.This role requires exceptional communication and presentation skills, strategic thinking, and the ability to collaborate cross-functionally to ensure the success of our customers and the overall business.

Your day to day :

• Existing Accounts :
• Achieve quarterly quotas by expanding existing partners.
• Build and maintain strong relationships with key customers, serving as their primary point of contact for all their business needs
• Manage existing customer accounts by ensuring that customers remain satisfied with company products and keep them informed of new products and services.
• Manage customer contracts, ensuring compliance and contractual obligations.
• Prospect into the existing account base to build a pipeline, and then accurately forecast close dates based on client requirements and report them to the Company’s  management.
• Successfully conduct effective client presentations, demo, and QBR meetings.
• Develop and execute strategic account plans to drive customer satisfaction, retention, and growth.
• Understand customer / partner objectives and goals, and proactively identify opportunities to enhance their business through our products and services.
• Conduct regular business reviews with clients to assess their satisfaction, address any concerns, and identify opportunities for upselling or cross-selling.
• New Accounts :
• Achieve quarterly quotas via direct prospecting, in conjunction with the Business Development team or solely to win new logos.
• Develop and deliver professional sales proposals to potential customers / partners to purchase our products and services.
• Collaborate with internal teams, such as Marketing, Product, Solution Architects, etc.
• Monitor market trends and competitor activities to identify potential threats or opportunities and develop strategies to flank the competition.
• Stay up-to-date with industry news, developments, and best practices to continually enhance your knowledge and expertise.
• Utilize Salesforce.com to contact prospects and customers, track ongoing activity and report weekly status to the management team.
• Utilize Zoominfo.com and other tools to prospect as well as develop sales campaigns with our Business Development  and Marketing team to generate leads.
• Identify industry events to participate in to network and participate in to ultimately evangelize Zadara’s Brand.

What you bring :

Your education :

2025_049

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.