Job Description
Job Description
About Teramind
Teramind is the leading platform for user behavior analytics, serving multiple use cases from insider risk mitigation to business process optimization. With our comprehensive suite of solutions, organizations gain unprecedented visibility into user activities while enhancing security, optimizing productivity, and ensuring compliance. Trusted by Fortune 500 companies and businesses of all sizes across industries, our innovative platform helps organizations protect sensitive data, maximize workforce performance, and create safer, more efficient digital workplaces. Through real-time monitoring and advanced analytics, we enable businesses to safeguard their most sensitive information while optimizing employee productivity in both in-office and remote work environments.
Our Core Values
At Teramind, our values drive everything we do. We embrace innovation as a fundamental principle, constantly pushing boundaries to improve our products, streamline processes, and enhance customer experiences. We foster resourcefulness by empowering our team members with the autonomy and confidence to solve problems independently while providing collaborative support when needed. As a globally inclusive organization, we celebrate diversity and create an adaptable work culture where respect and collaboration thrive across our international teams. Above all, we are committed to excellence, delivering the highest quality in every aspect of our work and consistently exceeding expectations in service to our clients and each other.
The Opportunity
We are seeking a strategic and execution-focused Senior Manager of Revenue Operations to optimize our entire revenue engine across Sales, Marketing, and Customer Success. You will be responsible for architecting scalable processes, driving data integrity, and implementing automation solutions that support our ambitious growth targets while managing our 7,000+ customer base.
This role requires a unique blend of strategic thinking, technical expertise, and hands-on execution to drive efficiency and revenue growth across all customer touch points. As a senior-level individual contributor, you will report directly to the Chief Operating Officer, with a dotted line to the Chief Revenue Officer, working closely with Sales, Marketing, and Customer Success teams to translate strategic initiatives into operational excellence.
What You'll Do
Technology Stack & System Architecture
Process Design & Automation
AI & Innovation Initiatives
Marketing Operations & Customer Engagement
Revenue Analytics & Performance Management
What You'll Bring
Benefits
This is a remote job. Work from anywhere! We’ve been thriving as a fully-remote team since 2014. To us, remote work means flexibility and having truly diverse, global teams.
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About our recruitment process
We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we want to hear your story. You can expect up to 3 interviews. In some scenarios, we’re able to streamline the process to have minimal rounds. Director-level roles and above should expect a more thorough process, with multiple rounds of interviews.
All roles require reference and background checks
Teramind is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Operation Manager • United, WV, US