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Account Manager Employee Benefits
Account Manager Employee BenefitsHUB International • Grand Rapids, MI, US
Account Manager Employee Benefits

Account Manager Employee Benefits

HUB International • Grand Rapids, MI, US
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Overview

Account Manager Employee Benefits at HUB International (Grand Rapids, MI). HUB International is a leading global insurance and employee benefits broker offering property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Our team is entrepreneurial, focused on empowering clients and employees, with a local culture across our offices.

What We Offer You

  • Medical, Dental, and Vision (PPO, HMO, and HSA)
  • Comprehensive Wellness Program
  • 401(k) Retirement Plan
  • Life and Disability Plans
  • Vacation, Holiday, Sick, and Personal Time Off
  • Pet Insurance
  • Bonus Program
  • Comprehensive Onboarding Program
  • Continuing Education / Personal Development Programs
  • Flexible Work Arrangements
  • Employee Engagement Events
  • Dress for Your Day Dress-Code
  • Service Awards

Responsibilities

  • Provide quality customer service to existing accounts.
  • Oversee the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts.
  • Manage a book of business generally in excess of $200K in revenue depending on complexity or number of small business accounts.
  • Mentor, support and train Associate Account Managers and Team Assistants as necessary.
  • Implement Client Service Plans as directed by the account team and / or Team Leader.
  • Maintain accurate client information in account management systems as assigned.
  • Assist the account team in providing quality customer service to existing middle market accounts.
  • Act as client manager on assigned middle market accounts.
  • Pursue a program for personal and professional development.

    • Qualifications

  • Life & Health insurance license
  • 2-5 years of prior benefit experience
  • Knowledge of Word, Excel, and MS Outlook
  • A high school diploma with some college preferred
  • Above average telephone techniques and the ability to effectively communicate with prospective and existing clients as well as other staff members
  • Ability and willingness to utilize the company's computer system and software required. Good typing skills with an ability to compose clear and concise letters required
  • Ability to understand policy forms and coverage descriptions required
  • Organizational skills required
  • Willingness to attend educational classes desired
  • High attention to detail essential

    • Additional Information

    HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race / ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran\'s status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program. For accessibility or accommodation requests, contact HUBRecruiting@hubinternational.com.

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    Account Manager • Grand Rapids, MI, US

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