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Field Service Technician II
Field Service Technician IIZipRecruiter • Taunton, MA, US
Field Service Technician II

Field Service Technician II

ZipRecruiter • Taunton, MA, US
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Job Description

Field Service Technician II

Work Location : Taunton MA 02780

Hourly Pay Rate : $22

Work Schedule : Flexible scheduling, M-S (5 day work week) 8-5 Overtime and On-call between 5PM and 10PM rotating.

Duration : 10 / 13 / 2025 to 01 / 05 / 2026 - CONTRACT-TO-HIRE

We are seeking a reliable and customer-focused IT Field Technician to support restaurant technology systems, including point-of-sale (POS) systems, networking equipment, and other restaurant-specific hardware and software. This role requires strong technical skills, excellent communication, and the ability to work independently in a fast-paced environment.

REQUIREMENTS :

  • TOP 2 required skills : Customer service, A+ and general contracting skills (drilling) with dispatch experience.
  • Reliable Transportation - local travel required
  • Miles per day : 100 could be more or less (Mileage re-imbursement)
  • Must be located within 30-40 minutes of Taunton MA 02780.
  • Technical Skills

Strong knowledge of computer hardware, software, networking, and cable installation

  • Experience with restaurant technologies
  • Certifications
  • CompTIA A+ and Network+ (or 5+ years of relevant experience)

  • Physical Requirements
  • Able to lift up to 50 lbs and use a ladder (up to 10 ft reach)

  • General contractor skills (drill usage, etc.). Light contractor work such as drilling through and mounting hardware into walls and countertops may be required.
  • Other Requirements
  • Excellent customer service and communication skills

  • Strong problem-solving and organizational skills
  • Professional appearance and demeanor
  • Reliable transportation and valid driver's license
  • Must complete client specific training and pass certification exam
  • Responsibilities :

  • Technical Support & Troubleshooting
  • Resolve hardware, software, and connectivity issues

  • Provide on-site support for restaurant staff
  • Installation & Maintenance
  • HW and SW install and configuration experience

  • Perform quarterly preventative maintenance (some after-hours required)
  • Networking & Cable Management
  • Terminate, test, and replace network cables (Cat5 / Cat6 / Cat7)

  • Organize and manage cable layouts for optimal performance
  • Training & Documentation
  • Train restaurant staff on new systems

  • Maintain accurate records of support requests and configurations
  • Asset & Inventory Management
  • Track hardware, software licenses, and inventory levels

  • Assist with rollout and upgrade projects
  • Security & Infrastructure
  • Maintain secure and efficient network infrastructure

  • Support online ordering and delivery platforms
  • Company Description : For over 30 years, we've helped technology professionals build strong, rewarding careers by offering exposure to Fortune 500 clients and top-tier projects. Whether you're seeking short-term flexibility or long-term growth, we're committed to keeping our team members employed, advancing, and achieving success.

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    Field Service Technician Ii • Taunton, MA, US

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