Talent.com
Tom Kelley Buick GMC Service Technician
Tom Kelley Buick GMC Service TechnicianKelley Automotive Group LLC • Fort Wayne, IN, US
Tom Kelley Buick GMC Service Technician

Tom Kelley Buick GMC Service Technician

Kelley Automotive Group LLC • Fort Wayne, IN, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Description : Department : Service

Functions : Responsible for making accurate repairs. Responsible for selling additional services needed. Provide customer satisfaction in accordance with dealer guidelines and standards. Contribute to service department profitability.

Relationships : Reports to Service Manager

Responsibilities and Authority :

Customer Satisfaction :

  • Maintain customer satisfaction indexes at levels set by dealer and factory.
  • Provide timely, quality service the first time.
  • Resolving customer problems with the service they received in a quick, and courteous manner.
  • Any other tasks deemed necessary by Management.

Service :

  • Receive repair orders and take vehicle to and from assigned work areas.
  • Responsible for making correct repairs the first time.
  • Perform work as outlined on the repair order with efficiency and accuracy.
  • Perform work in accordance with dealership and factory standards.
  • Diagnose cause of any malfunction and perform repair.
  • Communicate with parts department to obtain needed parts.
  • Save and tag parts if the job is under warranty or if requested by customer.
  • Examine vehicle to determine if additional safety or service work is needed.
  • Advise manager if additional work is needed or if repairs cannot be completed within the time promised.
  • Road-test vehicles, keeping in mind that customer’s vehicle should always be treated with the utmost care and respect.
  • Maintain cleanliness of customer’s car.
  • Keep shop area neat and clean.
  • All tools and shop equipment need to be put in designated areas at the end of day.
  • All old parts and debris need to be cleaned / swept from tool box and work area.
  • Responsible for all dealership tools and their maintenance.
  • Understand and follow federal, state and local regulations as to the disposal of hazardous materials.
  • Follow requirements of documentation as required by Manufacturer and Dealership.
  • Any other tasks deemed necessary by Management.
  • Human Resources, Training and Development :

  • Attend factory sponsored training classes.
  • Attend safety related training classes.
  • Maintain at least one (1) ASE Certification.
  • Keep abreast of all factory technical bulletins.
  • Any other tasks deemed necessary by Management.
  • Inter- and Intra-departmental Relations :

  • Establish and maintain a good working relationship within service department and with other departments to reduce conflict and maintain dealer profitability.
  • Assist service advisors or others to resolve customer complaints.
  • Maintain open communication with parts department to ensure prompt service for customer.
  • Assist sales department in the sales of new and used vehicles when appropriate.
  • Any other tasks deemed necessary by Management.
  • Requirements : Qualifications :

    High School diploma or the equivalent. Ability to read and comprehend instructions and information. Sales and supervisory experience preferred. Valid driver’s license and clean driving record. Excellent communication skills. ASE training and Certification desired.

    Working Conditions :

    The Service Technician works both outdoors and indoors. Some evening and Saturday hours may be required. The Technician will stand 4-10 ½ hours per shift, lift parts weighing up to 50 lbs. several times during a shift, and use hoist and test equipment as needed. She / he will stoop, kneel, crouch, reach, handle, lift, push and pull often. She / he will be exposed to noise, heat, cold, vibration, dust, fumes and other hazardous and nonhazardous materials daily. Road testing of vehicles may be required. The Technician will be required to wear a dealership uniform at all times.

    NOTE :

    THIS IS NOT NECESSARILY AN EXHAUSTIVE LIST OF THE RESPONSIBILITIES, SKILLS, DUTIES, REQUIREMENTS, EFFORTS, WORKINGCONDITIONS ASSOCIATED WITH THIS POSITION. WHILE THIS LIST IS INTENDED TO BE AN ACCURATE REFLECTION OF THE CURRENT JOB, THE DEALERSHIP RESERVES THE RIGHT TO REVISE THE FUNCTIONS, DUTIES AND REQUIREMENTS OF THE JOB OR TO REQUIRE THAT ADDITIONAL OR DIFFERENT TASKS BE PERFORMED WHEN CIRCUMSTANCES CHANGE.

    WE ARE AN EQUAL OPPORTUNITY EMPLOYER

    serp_jobs.job_alerts.create_a_job

    Service Technician • Fort Wayne, IN, US

    Job_description.internal_linking.related_jobs
    Mobile Service Technician

    Mobile Service Technician

    JX Enterprises, Inc. • New Haven, IN, US
    serp_jobs.job_card.full_time
    At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both inte...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Mechanic / Road Service Technician

    Mechanic / Road Service Technician

    Hull Lift Truck, Inc. • Fort Wayne, IN, US
    serp_jobs.job_card.full_time
    CANDIDATES WITH AUTOMOTIVE, FORKLIFTOR OTHER EQUIPMENT REPAIR EXPERIENCE ARE ENCOURAGED TO APPLY! COMPANY ISSUED.Fort Wayne,Indiana regiondue to continued growth. This position leaves right from hom...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Full-time Kelley Chevrolet Lube Technician

    Full-time Kelley Chevrolet Lube Technician

    Kelley Automotive Group LLC • Fort Wayne, IN, US
    serp_jobs.job_card.full_time
    Responsible for performing oil changes and lube work.Responsible for selling additional services needed.Provide customer satisfaction in accordance with dealer guidelines and standards.Contribute t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Tech

    Service Tech

    Burger King • Van Wert, OH, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Carrols Corporation is the largest BURGER KING franchise.We are currently looking for an experienced individual to fill the position of Equipment Service Technician for a group of our Burger King R...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Kelley Auto Mall of Decatur Service Technician

    Kelley Auto Mall of Decatur Service Technician

    Kelley Automotive Group LLC • Decatur, IN, US
    serp_jobs.job_card.full_time
    Responsible for making accurate repairs.Responsible for selling additional services needed.Provide customer satisfaction in accordance with dealer guidelines and standards.Contribute to service dep...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Technician

    Service Technician

    Suburban Propane • Albion, IN, US
    serp_jobs.job_card.full_time
    When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. You join an organization with a strong sens...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Kelley Chevrolet Service Technician

    Kelley Chevrolet Service Technician

    Kelley Automotive Group LLC • Fort Wayne, IN, US
    serp_jobs.job_card.full_time
    Responsible for making accurate repairs.Responsible for selling additional services needed.Provide customer satisfaction in accordance with dealer guidelines and standards.Contribute to service dep...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Mid-Level Automotive Service Technician

    Mid-Level Automotive Service Technician

    Grote Automotive - Fort Wayne • Fort Wayne, IN, US
    serp_jobs.job_card.full_time
    Are you bored by your current job or frustrated with not being able to find work?n Want something challenging, exciting, and rewarding? Want to do something with purpose? Do you want to be part of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Tech

    Service Tech

    Carrols Corporation • Columbia City, Indiana, United States, 46725
    serp_jobs.job_card.full_time
    Carrols Corporation is the largest BURGER KING franchise.We are currently looking for an experienced individual to fill the position of Equipment Service Technician for a group of our Burger King R...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Commercial and Ag Tire Service Technician

    Commercial and Ag Tire Service Technician

    Southern Indiana Tire • Monroe, IN, United States
    serp_jobs.job_card.full_time
    Join our Best-One team - now hiring a Commercial and Ag Tire Service Technician at our Monroe location.Over the past 77 years, what started out as a single bay service station has grown into a resp...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Tom Kelley Chrysler Dodge Jeep Ram Service Manager

    Tom Kelley Chrysler Dodge Jeep Ram Service Manager

    Kelley Automotive Group LLC • Decatur, IN, US
    serp_jobs.job_card.full_time
    Run an efficient and profitable service department.Operate the department at maximum production, control costs, build a loyal clientele, maintain good employee relationships, set and obtain sales a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Automotive Service Technician

    Automotive Service Technician

    Southwest Auto Sales • Roanoke, IN, US
    serp_jobs.job_card.full_time
    Careers Advancement Opportunities.Health, Dental and Vision Insurance.As an Auto Mechanic, you will assist our team by diagnosing and repairing issues with vehicles performance and function.If your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Mobile Fleet Technician

    Mobile Fleet Technician

    W.W. Williams • Ohio City, OH, United States
    serp_jobs.job_card.full_time
    Mobile Fleet Technician Opportunity Summary : .The Mobile Fleet Technician is responsible for performing on-site preventive maintenance, inspections, diagnostics, and repairs on diesel engines and he...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    HVAC Controls Traveling Field Service Tech | Minneapolis / St. Paul - $5K Sign-On Bonus

    HVAC Controls Traveling Field Service Tech | Minneapolis / St. Paul - $5K Sign-On Bonus

    Kornferry Honeywell • Ohio City, OH, United States
    serp_jobs.job_card.full_time
    Honeywell is offering a $5000 Sign-on Bonus for this position!.As aTraveling HVAC Controls - Field Service Technicianhere at Honeywell, you will be accountable for providing technical assistance an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Mobile Heavy-Duty Truck Technician

    Mobile Heavy-Duty Truck Technician

    W.W. Williams • Ohio City, OH, United States
    serp_jobs.job_card.full_time
    Mobile Fleet Technician Opportunity Summary : .The Mobile Fleet Technician is responsible for performing on-site preventive maintenance, inspections, diagnostics, and repairs on diesel engines and he...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Commercial and Ag Tire Service Technician

    Commercial and Ag Tire Service Technician

    Southern Indiana Tire Inc • Monroe, IN, US
    serp_jobs.job_card.full_time
    Join our Best-One team - now hiring a Commercial and Ag Tire Service Technician at our Monroe location.Over the past 77 years, what started out as a single bay service station has grown into a resp...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Automotive Manager in Training / General Service Technician

    Automotive Manager in Training / General Service Technician

    Midas - Touch of Gold • Fort Wayne, IN, US
    serp_jobs.job_card.full_time
    Hourly Pay plus Commission & Bonuses; $45-$65K+ Annually!.At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Diesel Truck Technician Field Service

    Diesel Truck Technician Field Service

    W.W. Williams • Ohio City, OH, United States
    serp_jobs.job_card.full_time
    Mobile Fleet Technician Opportunity Summary : .The Mobile Fleet Technician is responsible for performing on-site preventive maintenance, inspections, diagnostics, and repairs on diesel engines and he...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Automotive - General Service Technician

    Automotive - General Service Technician

    Tire Barn Warehouse • Fort Wayne, IN, US
    serp_jobs.job_card.full_time
    Monro’s family of brands is one of the leading automotive service and tire dealers in the United States.We work on approximately five million vehicles a year, but with us, it is personal.Ever...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Mobile Diesel Service Technician

    Mobile Diesel Service Technician

    W.W. Williams • Ohio City, OH, United States
    serp_jobs.job_card.full_time
    Mobile Fleet Technician Opportunity Summary : .The Mobile Fleet Technician is responsible for performing on-site preventive maintenance, inspections, diagnostics, and repairs on diesel engines and he...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted