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License and Title Coordinator

License and Title Coordinator

Enterprise HoldingsSaint Louis, MO, US
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License And Title Coordinator

As we continue to build our team in support of our vision to be the world's best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a License and Title Coordinator!

The License and Title Coordinator will primarily be responsible for managing the vehicle registration and renewal process for all new and existing fleet vehicles. In addition, the Coordinator will become the subject matter expert and serve as the primary point of contact for state specific questions from Enterprise sales offices and customers. The ideal candidate is a professional communicator, has excellent customer service skills and is a self-motivated team player.

This is a full time position that works 40 hours per week, Monday - Friday, and offers a flexible schedule with the potential to work-from-home 50% of the time after 90-days. This role reports to our Fleet Operations center located at 2281 Ball Dr. St. Louis, MO 63146.

The pay range for this position is $23.46 to $26.44 per hour. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs.

Enterprise Fleet Management also offers a benefits package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, 401(k) employer match, discounts and more!

Responsibilities include :

  • Act as primary contact for license & title administrative needs for assigned state(s)
  • Process vehicle initial registrations & renewals
  • Develop and maintain relationships with internal teams, state motor vehicle departments and license & title services
  • Monitor vehicle registration and renewal status with state motor vehicle departments and license & title services
  • Troubleshoot license & title problems for customers and internal teams
  • Negotiate state motor vehicle department and license & title service processing fees
  • Act as the liaison between customers, internal teams, and state motor vehicle departments
  • Contact drivers requesting information required by states for renewals
  • Prepare backup of transactions for groups

Minimum Qualifications include :

  • Must be at least 18 years of age
  • Must live in the St. Louis Metropolitan area or the surrounding MO / IL counties
  • Must have a Bachelor's Degree with 3-4 years experience in compliance and regulatory processes or vendor management and consultative sales support OR a H.S. Diploma / GED with 4-5 years experience in compliance and regulatory processes or vendor management and consultative sales support
  • Must have relevant PC / Computer experience plus a working knowledge of multiple Microsoft programs including Excel and Outlook
  • Certified notary preferred
  • Willing to apply for and obtain a Notary Public Commission for the State of Missouri
  • Must be willing to accept $23.46 - $26.44 per hour
  • Must have the ability to meet all work from home technical requirements
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Competency Based Qualifications :

  • Executing
  • Customer Service
  • Planning and Organizing
  • Detail-Oriented
  • Analyzing
  • Communication
  • Flexibility
  • Work from Home (WFH) Requirements :

  • Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
  • High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms.
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