Medical Assistant Pediatric Neurology

Clinical Support Specialist

$3,000 SIGN ON BONUS AVAILABLE

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

About the Unit

The pediatric nephrology office has 4 pediatric nephrologists and 2 advanced practice providers (APPs) offering comprehensive care for nephrology, dialysis, and kidney transplant patients. We foster strong relationships with patients, families, and colleagues in a compassionate environment.

Our support staff includes registered nurses (RNs), medical assistants / ambulatory clinical technicians (MA / ACTs), a registered dietitian, and a medical social worker, ensuring high-quality care and smooth operations.

Medical assistants take vital signs, prepare patients for exams, and occasionally assist on the phones. Candidates should be adaptable, detail-oriented, with strong organizational and communication skills.

We are a small team that has great teamwork and deliver exceptional care to our patients. MAs in this clinic can expect to room patients, place ambulatory blood pressure monitors, abstract and scan labs, and sometimes help with phone triage.

Scope of Work

• Facilitates efficient and effective patient flow including preparing the patient for the visit / admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department / unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items / services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications