A company is looking for a Success Engineer who thrives at the intersection of software engineering and client engagement.
Key Responsibilities
Drive proactive customer growth through monitoring, engagement, and structured meetings
Support technical implementation and onboarding by guiding customers and creating scalable resources
Build data-driven insights by tracking product adoption and maintaining health scores
Required Qualifications
3+ years of experience in a technical customer-facing role
Hands-on engineering experience with backend systems and API integration
Experience in guiding technical teams through onboarding processes
Ability to create systematic customer success processes
Familiarity with tools such as HubSpot, PostHog, and Postgres
Technical Engineer • Minneapolis, Minnesota, United States