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Confirmations Representative Call Center - Work From Home (Orlando, FL area)
Confirmations Representative Call Center - Work From Home (Orlando, FL area)Hyatt Hotels • Orlando, FL, US
Confirmations Representative Call Center - Work From Home (Orlando, FL area)

Confirmations Representative Call Center - Work From Home (Orlando, FL area)

Hyatt Hotels • Orlando, FL, US
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Confirmations Representative

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Confirmations Representative at HVC, you will assist in providing our Owners / guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Where great benefits lead to a life fulfilled.

  • Competitive Pay
  • Medical / Dental / Vision / 401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
  • Benefit eligibility will vary by position

As a Confirmations Representative, a typical day will include :

  • Communicates via telephone calls (Outbound and potential inbound calls) with potential owners to reserve dates for preview package sales / tours, including explaining the opportunities available and answering questions.
  • Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements.
  • Encourage guests or callers to purchase or schedule preview package sales / tours.

    • Answer guest questions about property facilities / services.

    Guest Experience and Company Standards

  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Maintain confidentiality of proprietary materials and information.
  • Always follow company policies and safety procedures.

    • To Become a Confirmations Representative at HVC :

  • Available to work various shifts, holidays, and both weekend days.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift / Carry / Push / Pull Items that Weigh up to 10lbs without assistance.
  • Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

    • Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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    Call Center Representative • Orlando, FL, US

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