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Contracts Manager

Contracts Manager

Klaviyo Inc.San Francisco, CA, United States
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Overview

Klaviyo is seeking a Contracts Manager to join our growing legal team. This role will be based out of Boston, Denver or San Francisco. Your primary responsibilities will be to manage a large volume of inbound and outbound contracts and work with various Klaviyo business teams to handle contracts through review, negotiation and execution. You will work cross-functionally with various business stakeholders, procurement and sales teams, to support contract reviews and negotiations and increase efficiencies in the legal contracting process. The role calls for a strong business partner who is an independent thinker with strong communication, negotiation and analytical skills, the ability to resolve complex issues in an effective and solution-oriented manner, and the ability to manage multiple projects and transactions at the same time.

How You Will Make A Difference

  • Structure, review, negotiate and advise on a variety of commercial agreements including master services agreements, data processing agreements, service orders, non-disclosure agreements, and vendor contracts
  • Understand and analyze contracts from varying purchase types (SaaS, Marketing, Consulting, etc.) and assess risk based on the needs of diverse business teams
  • Partner closely with the procurement team on vendor contracts and the sales team on customer deals
  • Assist in building and improving agreement templates and legal contracts processes
  • Manage risk and ensure business and compliance needs including data privacy requirements
  • Work with business stakeholders, procurement and sales to develop best-in-class processes to reduce friction and increase quality of contract reviews and negotiations
  • Manage competing priorities and expectations in a highly dynamic work environment
  • Handle other special projects as assigned and build relationships across the organization

Who You Are

  • Bachelor's degree from accredited college or university
  • 3-5 year(s) experience in negotiating complex technology agreements, professional services agreements, data processing agreements, and marketing contracts, with a cloud or software company
  • Broad knowledge of legal principles and procedures as they relate to contracts
  • Experience in solving multiple and complex challenges through critical thinking and cross-functional collaboration
  • Ambitious self-starter willing to roll up their sleeves; team-oriented with a sense of humor
  • A practical, business-oriented approach and excellent communication skills with the ability to distill complex legal concepts into simple, actionable recommendations
  • High level of integrity, professionalism, intellectual curiosity and willingness to grow
  • We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

    Please see the independent bias audit report covering our use of Covey here

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