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Office Specialist - Probation

Office Specialist - Probation

City of TopekaTopeka, KS, US
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Office Specialist

The City of Topeka's Probation office is seeking an organized and detail-oriented professional to join its team. This position provides complex administrative support to probation staff and plays a key role in managing the day-to-day operations of the office. Responsibilities include managing communication, maintaining records, assisting with scheduling, and providing excellent customer service in a fast-paced and occasionally stressful environment.

What You'll Do :

  • Manage incoming calls, emails, and correspondence for the office.
  • Maintain accurate and complete probation records and case files.
  • Conduct research, verify compliance and provide reports as requested.
  • Provide efficient and pleasant customer service to clients, members of the public, and colleagues.

The Ideal Candidate :

  • Is highly organized with the ability to manage multiple projects and deadlines.
  • Has the ability to remain calm and maintain a professional demeanor in difficult situations.
  • Is customer-focused with excellent interpersonal and communication skills.
  • Has the ability to multitask while maintaining a high level of accuracy.
  • Minimum Qualifications

  • High School Diploma or its equivalent is required.
  • Associate's degree in office management, office technology or a related field is preferred.
  • Two years of clerical experience is required. One year of supervisory experience is preferred.
  • Must be able to pass an extensive background check and must not be registered on the Kansas child or adult abuse registry.
  • Minimum Entry Rate of Pay : $20.97 per hour

    The City of Topeka offers a comprehensive benefits package, including :

  • Medical, Dental, Prescription and Vision Insurance
  • Paid Life / Long Term Disability Insurance
  • Generous Paid Vacation & Holidays
  • KPERS 401(a) Retirement Plan
  • (457) Deferred Comp Savings Plan
  • Short-Term Disability Insurance
  • Free Onsite Health & Wellness Clinic
  • Free in-house Wellness Center and a full-service fitness facility
  • Employee Assistance Program
  • The City of Topeka is an Equal Opportunity Employer.

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    Office Specialist • Topeka, KS, US

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