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Customer Service Support Representative

Customer Service Support Representative

Lawrence Fabric & Metal Structures Inc.Kirkwood, MO, USA
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At Lawrence Fabric & Metal Structures we are always looking for great people to join our team. Celebrating over 80 years in the custom fabrication industry, Lawrence Fabric & Metal Structures, Inc. is dedicated to keeping our customers satisfied while delivering our product in a timely manner.

Our Goals are clear : provide a safe work environment for our employees to master their skills, foster an environment that promotes continual improvement and produce a quality product that meets or exceeds our customer's expectations. We are a growing 100% Employee-Owned company looking for additional energetic employee owners to join our fast-paced environment!

Position Summary :

As a Sales Coordinator , you'll coordinate customer orders, quotes, and service requests while supporting sales, accounting, and marketing teams. You'll help maintain production schedules and ensure smooth operations across departments.

Responsibilities :

  • Coordinate customer contracts, orders, quotes and service requests
  • Maintain weekly production and job reports
  • Support internal teams with administrative tasks
  • Handle customer inquiries and concerns
  • Assist with cross-functional projects

Requirements :

  • High school diploma required; associate / bachelor's preferred
  • 2+ years of customer service or administrative experience
  • Proficient in Microsoft Office
  • Strong communication, organization, and multitasking skills
  • Team player with a proactive mindset
  • There is a background check and drug screening after acceptance of position and prior to starting.

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    Customer Support Representative • Kirkwood, MO, USA

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