Event Planning Manager - Task Force

Temporary Task Force Event Planning Manager

Nestled on the northern tip of Isle of Palms, a lush barrier island off the coast of South Carolina, Wild Dunes Resort "the Resort", offers two top-ranked hotels, including the new coastal-modern Sweetgrass Inn, 150 condos, 1,600 acres of world-class golf, tennis, award-winning restaurants, Sweetgrass Spa, and 2 miles of pristine beach on the Isle of Palms, South Carolina. The Resort, also known as Charleston's Island Resort, is located just 30 minutes from the charm and grace of historic downtown Charleston. It is the largest resort of its kind in the region, offering accommodations for groups of up to 650 people and providing leisure guests with the opportunity to enjoy a Lowcountry getaway. The Resort has been recognized by numerous publications and associations as a top destination for families, golfers, tennis enthusiasts, and meeting and event planners. The Resort is one of Hyatt's unique Destination Lifestyle-branded properties.

The Temporary Task Force Event Planning Manager is responsible for the planning and coordination of group bookings. The Event Planning Manager shall strive to provide exceptional service to both internal and external guests at all times. S / he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice.

Essential Job Functions :

Plan & service group business for the resort

Interact with all departments of the resort while working in a fast-paced, active sales office

Be a clear thinker, remaining calm and resolving problems with good judgment

Maintain a positive working relationship with departments and interacting groups

Stay abreast of industry trends and make recommendations for changes that would affect operations

Maintain accurate sales productivity forecast, manage budgeted expenses, and recap information

Set up and conduct site inspections for the entire property

Maintain constant contact and excellent relationships with DH&R National Sales, Representation Firms, and third-party contacts

Familiar with the legality of contractual agreements and actively participate in ongoing training opportunities

Work cohesively with co-workers as part of a team

Work with minimal supervision

Establishes and maintains effective staff relations

Maintain confidentiality of departmental information and pertinent hotel data

Maintain a professional demeanor at all times and maintain the work area in a professional, orderly manner

Present a positive company image through all phases of public and / or customer interaction

Interface positively with other departments, helping when needed

Proficiency in executing a sales plan to meet or exceed revenue goals

Experience and efficiency in calling on and developing new accounts from local and regional businesses and professional organizations

Proficiency in account penetration and mapping to determine influences, coaches, and decision-makers

Knowledge of and experience in local social catering and wedding markets, with the ability to sell and service elegant and prestigious events

Motivation to conduct direct solicitation and follow up with customers in a targeted, timely, and thoughtful manner

Competence in developing and executing targeted sales missions and documenting results

Professional to coordinate and conduct customer site inspections

Service-oriented, approaching all encounters with guests and colleagues in an attentive and courteous manner

Qualifications :

Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule

A genuine desire to understand and anticipate the needs of others in a fast-paced environment

Refined verbal and written communication skills

Must be proficient in general computer knowledge

Candidates should be highly creative, innovative, detail-oriented, and organized

Hotel experience and a thorough understanding of all levels of banquet service

Previous experience as an Event Planning Manager / Assistant, Event Services Captain, or Event Services Supervisor preferred

Must possess the following strengths : high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer, and effective in providing exceptional customer service

Working Conditions :

Must be able to sit for long periods of time

Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently

Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis

While primarily an indoor job, one must be able to walk outside in a variety of weather conditions (rain, wind, heat)

Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat)

Primary Location : US-SC-Isle of Palms

Organization : Wild Dunes Resort

Pay Basis : Yearly

Job Level : Seasonal

Job : Catering / Event Planning

Req ID : ISL001739

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.