General Manager

General Manager Opportunity at Goldfish Swim School - Burr Ridge

Goldfish Swim School's mission is to teach children how to swim safely and enjoy the water while making their experience golden! We provide year-round, extraordinary swim lessons, in a child-friendly environment with small class sizes (4 : 1 student to teacher ratio), which offers the perfect amount of attention for children aged 4 months to 12 years old.

Role Description

The opening is for a full-time role as the General Manager of Goldfish Swim School - Burr Ridge. The General Manager is responsible for overseeing the daily operations, ensuring high-quality services, managing staff, all while maintaining a safe and positive environment for children and parents to come and learn this life-saving skill. Duties include, but are not limited to : supervising swim instructors, coordinating schedules, handling customer inquiries, supporting marketing initiatives, and ensuring compliance with safety standards. This role is on-site and located in the Greater Chicago Area.

Qualifications

• Experience in staff management and leadership
• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Ability to manage and resolve conflicts
• Knowledge of safety standards and regulations
• Experience in the swim school or aquatic industry is a plus
• Bachelor's degree in Business Administration, Management, or related field is preferred
• This role reports directly to the Franchise Owner

You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN.

It's passion. Not just a passion for kids or a passion for swimmingit's a special passion for changing even saving lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity Compassion Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life's accomplishments by remembering to Celebrate!