Junior Service Consultant

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Job Summary :

CenterPoint Energy has been in business for over 150 years and aims to be the most admired utility in the United States. The Service Consultant serves as a single point of contact for customer distribution projects, managing project execution and ensuring customer satisfaction while adhering to safety and compliance standards.

Responsibilities :

• Works with multiple departments, customers, municipalities, outside consulting firms, and other utilities to gather information in order to execute projects accurately and in a timely manner.
• Develops and maintains business partnerships with elected officials and employees of city, county and state entities to effectively service customers.
• Supports community and civic organizations through active participation on boards and committees, project coordination and fund-raising events.
• Provides project management for distribution capital and maintenance programs for CenterPoint Energy.
• Gathers project information, prepares estimates, analyzes data and designs electrical, gas and street light distribution facilities.
• Represents the company in service extension negotiations related to service locations.
• Ensures customer obligations are met, negotiates and secures payment of projects, researches easement rights, and maintains completion of construction within specified timeframes.
• Identifies, evaluates, and if necessary, corrects pre-existing issues related to compliance with governmental regulations, code violations, and CenterPoint Energy standards. Corrective action may require negotiation with customers related to safety, cost, and legal responsibility.
• Review facilities for compliance with the National Electric Safety Code (NESC), state, city and county governmental ordinances and CenterPoint Energy standards. Also, must have working knowledge of the National Electric Code (NEC).
• Performs field inspections as needed for final project approval, foreign cable attachments, customer installed facilities, and miscellaneous customer requests.
• Required to accept reassignment to different service center locations to meet business needs and for development.
• Required to participate in CenterPoint Energy's Emergency Operation Plan (EOP).

Qualifications : Required :

Preferred :

Company :

CenterPoint Energy is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution. Founded in 1866, the company is headquartered in Houston, Texas, USA, with a team of 5001-10000 employees. The company is currently Public Company.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Project Management

Industries

Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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