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Director, Ambulatory Care and Service Lines (ENT)

Director, Ambulatory Care and Service Lines (ENT)

Stanford Health CarePalo Alto, CA, US
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Service Line Director Of Ent

Join Stanford Health Care as our Service Line Director of ENT!

Stanford Health Care is seeking a strategic and visionary leader to oversee our rapidly growing ENT (Ear, Nose, and Throat) Service Line, which has proudly ranked among the top 5 in the nation by U.S. News & World Report for three consecutive years. In this essential role, you will partner with the service line medical director and other key leaders across Stanford Medicine to drive operational excellence, strategic growth, and the integration of services across our network spanning the Peninsula, South Bay, East Bay and Tri-Valley regions.

Position Overview :

Stanford Health Care is seeking a strategic and visionary leader to oversee our rapidly growing ENT (Ear, Nose, and Throat) Service Line, which has proudly ranked among the top 5 in the nation by U.S. News & World Report for three consecutive years. This role is essential for driving operational excellence and strategic growth while integrating services across our extensive network.

Key Responsibilities :

  • Leadership and Collaboration : Provide strategic and operational oversight of the ENT service line, collaborating with medical directors and multidisciplinary teams to ensure alignment with Stanford Medicine's mission and vision.
  • Clinical Excellence and Safety : Foster a culture focused on quality improvement and patient safety, leading initiatives that enhance clinical outcomes.
  • Strategic Growth : Develop and implement growth strategies in partnership with SHC, the School of Medicine, and community foundation leaders.
  • Data-Driven Decision Making : Utilize a performance-driven approach to problem-solving, using data and outcomes to fuel continuous improvement in financial, clinical, and operational performance.
  • Fiscal Management : Oversee budgetary responsibilities, financial planning, and resource allocation to ensure the sustainability and growth of the service line.

We seek a visionary leader who can thrive in a collaborative, matrixed environment and is committed to working within the complex and diverse ecosystem of Academic Medicine. Exceptional interpersonal skills and a track record in ambulatory operations and / or service line management are essential for furthering the success of the ENT service line.

Education Qualifications :

  • Bachelor's Degree in Business, nursing, health or public administration or a related field.
  • Master's Degree in Business, health or public administration, management or related field strongly preferred.
  • Experience Qualifications :

  • Bachelor's degree and 8 years of progressively responsible and related work experience or Master's degree and 5 years of progressively responsible and related work experience.
  • Required Knowledge, Skills and Abilities :

  • Ability to partner in the development and sustainment of goals, vision, and overall direction of the service line(s).
  • Ability to delegate responsibly to others, activities according to ability, level of preparation, the standards of practice and regulatory guidelines
  • Ability to develop programs and lead process improvement projects
  • Ability to establish the strategic direction and business plans for a functional group
  • Ability to initiate and implement change conducive to the improvement of the quality and safety of patient care delivery
  • Ability to provide leadership, influence others to meet patient needs and achieve shared goals, to effectively prioritize system resources to provide quality and valued patient care, promote cooperative behaviors, act as a role model, resource and mentor
  • Ability to supervise, coach, mentor, train, and evaluate work results
  • Ability to use information and keep abreast of developments in technology to communicate, manage
  • knowledge, mitigate error, and support decision-making in patient care
  • Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, and the health care system, and the responsibility and accountability for the outcome of practice
  • Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department / unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment
  • Knowledge of principles and practices of organization, administration, fiscal and personnel management essential to the practice of nursing in the larger context of health care.
  • Knowledge of principles, practices and current trends in health care and hospital system organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction for assigned areas of responsibility
  • Ability to communicate and present in public forums.
  • Ability to make a significant contribution to the organization's overall effectiveness.
  • Commitment to life-long learning and improvement.
  • SHC Commitment to Providing an Exceptional Patient & Family Experience

    Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective :

  • Know Me : Anticipate my needs and status to deliver effective care
  • Show Me the Way : Guide and prompt my actions to arrive at better outcomes and better health
  • Coordinate for Me : Own the complexity of my care through coordination
  • Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and / or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

    Base Pay Scale : Generally starting at $97.11 - $128.65 per hour

    The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

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